Reviews for Bellacino's Pizza & Grinders in Ashland, KY
While the food is good, and is brought out fresh, the wait time is completely unsatisfactory. 35 minutes for dine in for a... grinder and some bruschetta. Not sure if it's all Bellacino's, or just this location, but they are severely understaffed.Employees were actually incredible, considering how swamped they were, but there was no hiding the fact they were completelyoverworked and overwhelmed. Fix the wait times, and this would be an alright place to eat. Read more
Very uncomfortable dining experience. When we walked in, an employee said 'oh look, customers'. I got the hot and spicy... wings, Ranch was rancid, and when I asked for a replacement he was rude and handed me a Greek salad dressing pack. He INSISTEDthat my wings were 'drenched' in sauce (see photo) and complained that everything was already put up (at 820pm) and it was ahuge inconvenience to get a cup of sauce to personally 'drench' my wings. Side salad was only a few hours from being bad (lotsof brown pieces with an 'off' taste. The joke of a plastic fork left us eating with our hands (even the salad). We typically eathere weekly, but have been out of town for a month...whole new staff... one girl got sauce and replaced the Greek with ranch, with a smile... the rest of them, jerks.... no one greeted us, checked on us, or told us to have a good night. (The old staffalways did) Find new staff, we won't be back. Anyone have suggestions on a place with good pizza and wings, with a friendlystaff? Read more
Russell Kentucky Location: Horrified walking in here today and seeing all 9 people in the kitchen without mask on, not to... mention the skinny guy with long hair was RUDE to me when picking up my online order that was already paid for! This one a yearplace has now went to I won't ever go here again. Upon getting in my car I noticed the boxes with grease all over them which wasdisgusting had I seen this at the register I would have v just requested a refund. This location in Russell Kentucky has wentdownhill since opening, they need to step up the cleanliness again!! ???? Read more
Great service, eager to assess if anything's wrong. Will help if needed! Great food for the family will definitely come again! I... recommend the A1 burger too for adventurous people Read more
Could have been 5 stars. Manager had all new employees, all were friendly and courteous. Manager however was unable to train... and properly fill bare minimum orders. Upon ordering there was only 1 other occupied table. Between that time when I placedand received my order only 3 other orders were placed, and twice that many left due to announced wait time. Even with so feworders placed, it was 65-minutes until I asked about my order. It had made its way into a pickup order box and left on warmer. All falls on manager unable to multi-task in an organized manner. Side note: Even though crust was little soggy along cut linesdue to setting on warmer too long, the pizza was decent. Might have been really good fresh out of oven. Read more
Finally found great pizza around here! This place was yummy!! We just got it to go, but the guy behind the counter was so nice.... Everything looked clean, and he invited us to come back and dine in next time. Alfredo pizza was delicious, and my husband lovedhis calzone. Read more
Happened to come across this gem! Excellent clean bathrooms! First thing I noticed, it was very clean. We ordered Grinders and... we were so satisfied with the food. It was excellent! I mean top of the line excellent. Don?t ever hesitate to come here! I havehad the New York Reuben sandwich in New York, but Ballacino?s is better! Really! You gotta have it if you like Reubens. Read more
My wife and I were looking for places to have dinner on our way back into town. We googled places to eat and found this place. ... I was a bit skeptical but decided it was worth the try. I am glad we did staff was very nice and the food wow. We both got anItalian and we decided to try their pizza as well. The sandwich hands down the best I've had (and I've tried them from alot ofplaces over the years). The pizza is amazing the best thing I can say is it would definitely be worthy of a Dave portnoyreview. I will definitely be returning. Read more