Reviews for Dunkin' in Ashland, MA
The service here stinks!! Workers at the window having full convo in foreign language WHILE I?m at the drive thru window trying... to figure out if I?m the recipient of the conversation and pay for my order. My advice, Don?t go to this DD Read more
Ordered a medium decaf skim latte with sugar free vanilla sweetener. Received an ice coffee with no sweetener. Asked the girl... behind the counter to remake. She was flippant and rude and proceeded to make a latte this time again with NO vanilla sweetener.When I told her that it had no sweetener, she said, ?That?s the way we make it, you can go somewhere else!? And rudely walkedaway. If there is a manager of this store, you should immediately fire this rude girl working for you. It was 4:40pm on Fridayafternoon FYI. Read more
Been here several times. It's a solid Dunkin location. Does seem like they're often understaffed. Worst experience was waiting... ~10 mins at the counter just to put in 1 hot coffee order. Unfortunately the road leading up to the location is often underconstruction so it may not be as quick of a stop as you'd like it to be. Read more
Bought a dozen donuts using app.. first said they didn't have any, then wanted to check the app order and show the actual screen... as if I was lying about the order, then gave all the garbage donuts that had no flavors, shrunk like 2 days old donuts. Horribleexperience, never order without going into the store, they will just put in their scrap as a dozen assorted donuts!!!! Read more
They mess up our order EVERY SINGLE TIME! No caramel in our coffees when asked for, sandwiches always burnt, hash browns always... burnt. Honey Dew down the street isn?t much better but id rather go there then have my morning ruined!! Read more
The sevice was the worst I've experienced from a dunking due to a single employee. she was impatient unbelievably rude and when... handed my hot caramel craze late with no caramel no whip cream and cold as ice she responded with "that is as hot as you'regonna get it". I will be attempting to report this employee because this dose not seem to be the first time she has be rude. Ihave read other reviews with similar outcomes. Read more
What's a poor excuse for a business. This is owned by a management firm who owns multiple dunkins. This place had a wait for the... reason being, the manager couldn't figure out where to place employees, The manager yelled at the employees like a dog. Plus sheyelled at at least 3 customers telling them to wait or they were wrong. Read more
Ashland store has gone to sh...it. ran out of trays for coffees. 2nd day in a row. Lost sale today. I realize they don't care... because there are 20 people right behind me to patronize, but they didn't get my business. Total incompetence poor management. Read more