Reviews for Papa Johns Pizza in Aspen Hill, MD
I don?t like to be one to complain but others should know. I ordered a pizza 40 minutes ago for carry out, still waiting by the... way. 25 minutes after the order the ?tracker? said it was ready. I go into the place and they say it needs 10 more minutes.What?s the deal with this place? Why use a tracker if you?re just going to lie. I understand being busy but don?t forward it inthe process if it isn?t ready, is that so hard? Read more
I bought a large pepperoni and meatballs pizza on Sunday evening, 9/18, and found that the crust side was dark brown and tasted... like cardboard. This was my first visit to a Papa Johns Pizza in over a year. It might take me a year to give them anotherchance. Read more
if i could give this place 0 stars i would. The management especially Mr. V is very unprofessional and not a good manager at... all. This place used to be good, but in the last year this place has gone downhill quick. Ordered online and it said 24-30minutes. Arrived at the store, paid and stood around for about 10 minutes. Asked the manager how long for the order he said weare a little behind and it would be 45 minutes to an hour. Cancelled my order, drove 7 miles to another location and got myorder ,drove back the 7 miles all within 25 minutes. Tons of unhappy customers waiting and manager"V" did not give a "F" . TheColonel needs to revamp and rid himself of this management team. I will never go this location ever again. Read more
I ordered a carryout order through the phone. My order was a large pizza/ jalapeños, pineapple, pepperoni. I said I was gonna... pay cash at first, but then after the order was placed a man called me saying I had to pay with card because they didn?t haveany drivers so they were gonna send a DoorDash driver. During the call I asked if they could send me a DoorDash confirmation towhich he replied saying ?yes, they?ll send you a message?. Apparently the pizza was gonna take about 35 min but I never heard aknock so after an hour and a half, I checked and my pizza was there, it was closed with their sticker but when I opened it, itwas missing a slice. They tried to make it seem like the pizza was complete, but it was noticeable that a slice was taken beforeclosed. I called again but the store was close by 11. This is so unbelievable, and disgusting. I have no reason to lie or goback to this store. Please be careful with ordering at this store located at Aspen Hill. Date was Thursday June 23rd around11:30 pm. Read more
Went for a quick lunch last week. Ordered a large pizza. Loved the guy in the front. Young guy named Keith with a smile treated... me like a CUSTOMER, which is very uncommon nowadays. It's hard to find cashiers smile and treat you with such energy. Foodbecomes better depending upon service. Keep it up Keith. Read more
No menus terrible service did not give me what I asked for with blue cheese old man was very rude and did not seem to want to be... bothered with assisting me Read more
I was walkin outside the restaurant and I had to go and buy a pizas. The smell of fresh pizza got me. Great service. Clean and... fast. Will be getting more often. Thanks. Papa... Read more
The pizza was hard hardly no cheese very little topping, The bread sticks were horrible dry and no dipping sauce very bad... experience Read more