Reviews for Acento Latin Kitchen & Bar in Astoria, NY
Service was kind, the interior was nicely decorated and clean. Food was okay- I prefer vinegar base ceviche with light sauce and... the fries were somewhat cold, didn't taste like fresh batch. BBQ wings were good though. Read more
Would give it a 4 but the beans were no bueno.. definitely recommend the steak
37th time at this restaurant, I come back because it’s close to work and on my way home. The food is incredible. The servers... are mediocre to put it gently. 30 minutes without a water refill or any questions in regards to any additional food items afterwe ordered appetizers. I know this all sounds like a first world problem, but if I provided horrible service to my clients Iwould be bankrupt. Im in real estate and one of the factors that may differentiate me from another salesperson could narrow downto service. In sales the experience may be the only thing we actually sell. Hope you enjoy the food, it’s great. But I prayyou find the patience to deal with the service. Read more
Food is amazing but service is terrible!!! They show up every 40 minutes, very grumpy girls. Such a shame ANSWER TO THE... OWNER: The review wasn’t double. It was 3 different people having a horrible experience at your restaurant. I have been atthis restaurant multiple times for over a year and the experience is always the same: terrible service. Even though I appreciatethe free round of drinks (after you reading our review) I don’t go to your restaurant for free drinks, I go to your restaurantfor the good food and hoping to receive good service. But that’s never the case. Instead of saying that I am a one starcustomer, you should use this as constructive criticism since after evaluating other 1 star reviews is obvious that we are notthe only people that appreciate the good food but dislike the terrible service that is being offered at this place. Train yourstaff instead of discussing with me. The waiting time for the “check in” wasn’t the problem, the bad attitude and thelack of attention was. Read more
I’ve been coming to Acento since it open but I would have to say that besides the food being amazing the service is excellent... and my waitress SARA is the best in the restaurant industry. Thank you Acento for the service and food. Read more
The portion of food they give is definitely worth what we spent. Drinks were good and services was okay. Our empanadas were a... little cold on the inside but they were very delicious. Read more
Such a great place for lunch or dinner! The food was excellent, large portions, friendly service. I have zero reasons to... complain. We will come back to this restaurant again very soon. Thank you! Read more
This place is worth every dollar, 5 stars to the staff they were always kind and friendly. I loved the energy of the Sunday... team. Thank you! I will definitely go back. Read more