Reviews for Dunkin' in Athol, MA
Unfriendly burns bagels rude forgets food Has the cashiers at mr mikes cover for them Drinks made wrong Can?t get refund until... manager is is DO NOT GO HERE PAST 4PM(shift change) THE service becomes terrible and abysmal Read more
Talk to yor customers! Your job isn't just making coffee and rewarming food. It's a chance to build a great customer experience... in just a few words, it only takes you the few seconds while waiting for your crew to finish their order to make your customerfeel warm and welcome! Read more
Dunkin employees are in a difficult situation, considering they're constantly at risk of exposure to Covid and aren't paid an... especially high wage while doing so. Despite these challenges, the staff at this location delivered exceptional service in aclean, organized workspace. They have my sincere appreciation for being so upbeat and professional in these trying times. Read more
They basically never get your order right. This morning I ordered a plain bagel in the bag nothing done to it because they toast... them terribly and just slob cream cheese on there. When I opened it to toast it myself it was a lukewarm disaster with a glob ofcream cheese right in the middle. I?ve been given ?hot? coffees that taste three days old and are stone cold, and I can orderthe same thing three times and each time it will come out as a completely different order. Will definitely be driving the extramile to the one closer to the highway from now on. Read more
I have been using this Dunkin Donuts for years. This morning was the final straw. I was at the counter to order a coffee. The... person told me she will be right with me. I'm okay with waiting especially now with the higher demand because of the virus, butdon't have a attitude with a customer who wants a coffee. So this is for the small blond with the purple hair. If you don't wantto be there, then stay home and out of the way. Read more
My 1st experience was terrible but since then i've learned how to order my coffee to get it the way I like it. (Not every... Dunkins is the same..annoying). The wait is usually longer than you'd expect (at least compared to other Dunkins). Prettyfriendly people. The drive thru location is not great, luckily i haven't been stuck with a car trying to backout of theirparking spot, especially when there's a delivery truck. Read more
I'm always grateful for my morning coffee. The staff are courteous and greet you with a smile. When they make a mistake they're... willing to fix my coffee never giving me a hard time. Great crew very hardworking. Makes mornings a little easier. Thank u.... Read more
Personally I'd like to thank Dunkin donuts employees they dont get enough credit not only are they still working but are at the... highest risk of the virus (this review was made in 2021 0ct 25 if your wondering of why I bring this up)now time to get to thedirt Dunkin donuts I love there coffee but the food no, its frozen no good for you (I bring this up of your trying to looseweight) do I recommend this place, well yes for the coffee not for the food Read more