Reviews for Chipotle Mexican Grill in Atlanta, GA

Food is good. I have always order online for restaurant pickup. Employees need to pay a bit more attention to people picking up... their orders. They chose that option most likely cause their time is limited. Closing the door cause the system is down is not asmart decision while the online order rack is full of bags waiting to be picked. Read more

Online orders only. So I ended up ordering a salad only for them to tell me no salad dressing when I picked it up. Told them I... wanted a refund only for one of the employees to go to the back and make me two small servings. Horrible and will never be back. Read more

Almost every visit (any location) they never get my mobile order right. Happy to say this time they got everything right. Plus... they packed the extra tortilla separately and neatly. 5 stars even though they were 30 min late. It was during dinner rush sowas expected. Read more

This chipotle is awful. Ironically, you can?t buy chipotle here. The staff won?t take your order and then directs you to order... online. If you ask why you can?t order in store they walk away and refuse to talk to you. This is been going on for over a year. Read more

This location for some reason only had online ordering on the day I decided to go and that alone was annoying especially when it... was the 2nd one I went to trying to order. I cannot order this type of meal if I can?t see it being prepared in real time .Thebest chipotle is in Toco Hills. Read more

The service was terrible. I understand the team was short staffed by my order was sitting behind the counter for 20 minutes. I... had to order online because of short staffing and had no way of knowing that my food was ready since they did not place theorder where I can see it or pick it up. Only come here if you have plenty of time to wait! Read more

This location never has ANYTHING! They're consistently out of Chipotle staples like vegetables, salad dressing and guacamole.... Like, consistentlyyyyyyy. Who ever is doing the prep and/or ordering for this location should be fired. Read more

This is one of the worst chipotle I?ve ever been. They constantly mess up online orders and i have to request refunds. Tonight... they decided to do online orders only which made me get my food 40 mins after the time it said i would get it at 7:45pm. I gethome, shower and go to eat my food and realize there is no barbacoa on my barbacoa tacos. Just rice, beans, lettuce, cheese andsour cream. They are also out of peppers. So now i had to come back at 9:15 to get my order remade. I am opting to go to the oneon north side drive or on Piedmont from now on. Read more