Reviews for Mellow Mushroom Atlanta - Midtown in Atlanta, GA
Me and my Fiancé went here for lunch, and we left with a very disappointing experience. The server Lukas was very polite, but I... can?t say the same for Natalie the ?manager?. We ordered a pitcher of beer and our server asked if we would like two glasses.When brought out it was two glasses or beer, not a pitcher. (In my experience when you order a pitcher the server asks how manyglasses you want with that, and we said two) We notified the server of the misunderstanding, and that we wanted a pitcher ofbeer. He was polite and apologized for the misunderstanding. He told us that he ?would bring us a pitcher, and do you just wantme to leave the two pints for y?all?. We said yes, thinking we obviously wouldn?t be charged for that mistake. As we werefinishing up our pitcher and about to leave we noticed the check had charged us for both the pints and the pitcher. (Obviouslywe would have told the server to take the two mistaken pints back if we thought they would charge us for that) The server thenwent back to see if he could get manager approval to take the two pints off of the check. He did come back with the adjustedcheck, but then proceeded to remove the remainder of our pitcher of beer (about two beers remaining in pitcher) and told us hismanager Natalie said we could finish the pitcher to make up for the two pints we were not charged for. My Fiancé and I bothasked to talk with the manager. (You would think in a customer services industry they would have reacted to the misunderstandinga bit different). ?The manager? Natalie was extremely rude to the both of us, said some disrespectful word, turned her back onthe both of us and decided to discontinue the conversation. Advice: find a manager willing to provide quality conflictresolution because Natalie did not hold any positive quality I would seek in a manager. GET BETTER! I love Mellow Mushroom, butI will never go back to this location. I will drive the extra mile to go to one of the two other loca Read more
The vibe at Mellow Mushroom is always on point. My personal favorite is the veg out with jerked chicken. ???????? Our server was... very attentive, and it was overall a great experience! Read more
I come here all the time. I understand you might be busy but don?t put a customer on hold long enough that they are able to... drive to the location and ask to place an order. THEN tell them they have to wait another 10 minutes to just place an order. Asa person who works in customer service the way it was handled was done poorly. The woman did not apologize or at least take myorder she basically ignored me. I do appreciate BB Judy because SHE is always on point and pleasant but when she?s not there,you can definitely tell. The customer service is just not there. Read more
This place was packed on a Saturday afternoon. They share a parking lot with a Trader Joes so that might have been part of the... problem. Anywhoo, we (party of 4) were seated pretty quickly. Everything was delicious--we got the Pretzel Bites, a Greek Saladto share and we got a pizza. There was only one piece of pizza left over and it got taken home with someone. It was pretty busyin the restaurant but our servers were available when we needed them and were quick to return. Overall it was a very goodexperience. Read more
This is my second time getting a pizza at this chain with vegan cheese. at this particular location, I got their Buffalo chicken... pizza and it was delicious! The crust is perfect. I have no complaints except for the pizza size for the price. Read more
We had a party of 2 at 3:30 pm on a Tuesday. Service was good! We got our food in a timely manner. We split both dishes. Here?s... what we got: - Lil Greek Salad ($7.95): Even though it?s ?lil,? it is enough for 2 people to split as an appetizer. Theirportions are so generous. Always quality ingredients. I love dipping the pizza crust in the Esperanza dressing. - Small CheesePizza with Mushrooms & Pineapples ($10 + $3.20 for toppings): Good. But there were pieces of sausage on it and we didn?t orderthat. If you?re allergic, make sure to tell your waiter so you don?t accidentally get unwanted ingredients. Mellow isconsistently good across all locations I?ve been to. A great staple for pizza and salad, though they do have other things too! Read more
We like coming here but last visit (today) was marginal at best. I would give it less than 3 stars for our visit today, but... since we've never had a problem before this visit I'll stick with a 3 star. Our server Cole was a great guy; great service,etc, but pizza was burned and we didn't have time to reorder (though he did ask us if we wanted to reorder). We had the Housepizza, with bacon and meat and ham and all the veggies, and it is probably normally good, but it was burned and very greasy. Ialso think Cole misunderstood when we asked how much a pitcher was when we were ordering beer, we just wanted a glass each butwe were brought a pitcher. Bruschetta for appetizer was good, but we'd rather have more of the glaze ON the bruschetta insteadof trying to make it look cute and artsy and swirled all over the plate. It may look swell on the food network, but it sureisn't easy to scrape glaze off a plate with toast that has tomatoes on it. I'm sure we'll come back sooner or later, but wewon't rush back. Read more
Exceptional service, food, atmosphere. This location is by far one of the BEST. We have been here with family on multiple... occasions and loved every time. The mixed drinks are fantastic. Read more