Reviews for Hard Rock Hotel & Casino Atlantic City in Atlantic City, NJ
This casino has a beautiful aesthetic! I'm not a fan of gambling, so I took a bit of change... When it was gone, I was too. ... Good luck ???????? Read more
In celebration of my 50th Birthday, we decided to visit our favorite Casino in Atlantic City. We'd recently learned about the... availability of mobility scooters on-site. So, this visit, we turned it up a notch and brought our Dads. The online reservationsfor the scooters, the easy pick up and drop-off with the Concierge, and the wonderful Hard Rock representatives made this trip abreeze! Our Dads scooted the day away and our minds were at ease. Our friends even drove up to join our adventure. ALL of us hadan amazing day! Thanks to all of your staff, especially the very nice lady who retrieved the mobility carts for our Dads! Myhusband couldn't stop raving about your customer service skills. He was very impressed with your 'above and beyond' kindness andunderstanding. We will return with our Dads more often and our friends may be bringing their parents now, too :) Withgratitude, ~ The Calloways Read more
Everything was absolutely fantastic until our last night there where we were greeted by cockroaches in our room. At checkout the... following morning, they didn't seem the least bit concerned, which leads me to believe they hear it often. Barely an apology. Ifyou don't mind the little critters it's a great place to stay. . Read more
Have to say you guys never seen to amaze, on last visit we were helped by a very nice quest svc agent by name of Asia . We... arrived lil after 4 room not ready , then she was told did not have non smoking room which we always ask for due to my allergy .Yes I gamble try to stay away from where people are smoking . But she was able to find us a room, and a very nice one .She madecalls , and spoke to one person after another and came through ...I would of hate to have to return home. Again thank you foryour svc , oh can't forget my girl from the rock royalty buffet room Cecilia she knows exactly what we like and our drinks thankyou as well Read more
Dinner and drinks at Council Oak Everything was fantastic The only thing that wasnt, was sitting next to kitchen door. Seeing... the ferris wheel made up for it. Service was above and beyond, food too. Drinks were fantastic Great wine, whiskey and bourbonoptions. Read more
It is very first time I been in a casino, so it is hard for me to rate it well. I went there only for an hour or less, but the... parking is twenty dollar flat (it could be for full day $20). It will be $10 if you are a card member. Highly recommended to geta card if you want to play. The voucher can only cash out round dollar amount, but not the cents. You won't have these problemif you have a card. There are lots of machines and not as much tables. In general, It was a good experience. They separated thesmoking area and non-smoking area, so it is more environmentally friendly to me. Read more
The hotel and casino were immaculate and well appointed. There was a good selection of table games and slot machines. Several... restaurants are on the premises that offer a good variety of food. The one complaint I have is in the waitress staff on thegaming floor. There isn't a self-serve drink station where I can get water and we are forced to order it through thewaitresses. After waiting at a machine (and spending $$) they bring you a tiny water bottle. The kicker is, they stand thereuntil you tip. If you don't, they get visibly upset and make nasty remarks. I'm all for tipping for great service but water isa basic necessity that should be available without feeling shamed. Buying a bottle of water from the resort stores is over $4! Just seems like extortion when the main revenue stream is gambling and booze. Read more
When I was 21 years old, I started to gamble since October 2022. And my grandmother and her boyfriend were gambling together... since September 2022. Love this place. Read more