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Reviews for Starbucks in Auburn, AL

Samantha Horton 1 year ago
1

The manager that worked on September 10th 2022 around 9-12pm needs to be fired!! I ordered a mobile pick up order, 2 trenta... strawberry refreshers with no water, no ice and no Strawberries. Which I have ordered it that way for over 5 years from manydifferent starbucks across the USA and never had a problem with my order. When my husband went to pick up my order she had bothdrinks sitting on the counter half way filled up and of course my husband asked why and she stated that's what he gets since heordered no ice and no water and stated if he wanted them filled up he would have to buy a grande. She was so rude and had theworst attitude. Heard from one of the customers in there that she's always that way. So I'm guessing I'm not the only personwhom has had a problem with her! MANAGERS CAN NOT MAKE UP THEIR ON RULES!! For one thing lady! I can't taste like you! I was ina car accident when I was 18 and damaged my nerves in my senses and can not taste or smell like you can, so in other wordseverything has to be strong for me to taste it!! So you need to stop being so rude to people when you don't know theirsituation!! But thank you to starbucks corporate for always trying to make the situation right and for refunding me my moneyfrom that horrible experience! I will continue to use starbucks but definitely not at this location!! Read more

connor miller 1 year ago
5

Asked the barista to doctor me up a vanilla blonde into something iced and mildly sweet. She threw in some shots and some other... stuff and it?s ???? Read more

masiello7 1 year ago
5

I come here every morning but I don?t always get the same thing, however by now Hannah has all my drink orders memorized and... Crystal greets me by name. Amazing customer service, quick with getting out orders, and delicious drinks. Read more

Emma Waterson 2 years ago
1

super rude staff?waitress made me a wrong drink for several times. Terrible experience. If you have other starbucks nearby?just... don't go to this one. Horrible Read more

Written Concept 2 years ago
5

Everyone there was super polite and amazing. I get my drink an odd way and they made it perfectly! Even made it pretty for me... after I told my friend on the phone I'd send her a picture Read more

Ashley Williams 5 years ago
5

I LOVE this place! The staff are awesome and friendly. If you go there enough, don't be surprised if they recognize you and... begin to punch in your order! It's great. I love the atmosphere, the openness of the counter, the different seating places, etc.I just think the company could be heavier on the branding in the seating areas. Its never overly crowded and you don't have toworry about a drive thru. And I also love that I can relax here before or after shopping, and drink a coffee while gettinggroceries. Read more

Haiden Boyles 5 years ago
1

Staff did not act enthused to be serving anyone except other employees who seemed to have just gotten off their shifts. The... employee was not thrilled that I wanted to customize my drink and was constantly sighing. This location does not have proteinand it?s located in a grocery store... when she told me they didn?t have it I said ok and she crushed the cup in her hand. Ithen decided I didn?t want anything at all. That?s pretty disappointing. I feel like this Starbucks location could use trainingand upkeep. I always try to give this location a second chance when I?m shopping but the employees attitude and slow pace makesit worth driving across town to the south college location. Read more

Grace Tatum 7 years ago
5

When they first opened they were having some issues, but they have quickly been resolved. Taste just like every other Starbucks... except not as busy! This isn't a corporate starbucks though. So, if you are going for one of their specials, like the buy oneget one free drinks they promote sometimes, it will be regular price here. However, they still use the app. Read more