Reviews for Subway in Auburn Hills, MI
June 22nd 2022 6:45 p.m.ClosedDoor lockedSign says updated temporaryHoursCloses at 7 p.m.So what time do they really close?Can... you at least pull the fake schedule out of the window Read more
Ordered a personal pizza because it was listed on their menu and was told they no longer have them. Husband ordered a sandwich... and had slim pickings of the veggies and was told it?s because it?s a Friday. Went to sit down in the lobby and was told thelobby is closed on Friday?s. Read more
12:30 in the afternoon on a Tuesday door was locked, but there were customers inside eating. Hours on the door said they should... be open. Ended up going elsewhere. Read more
Did a online order, I called to cancel because it was the wrong location. They told me they didn't have my order, But she told... me that I have to cancel my order in the app (which is not a option) so I got in the car & drove the additional 8 miles to thelocation. Upon arriving 5 minutes before my order, the door was locked, the person I guess I talked with that gave me the wronginformation, rolled their eyes when she looked up from counting her register, Upon opening the door I showed on my phone I hadan order, she insisted it was cancelled, I said it couldn't be, because there is no place to cancel on the app as she had toldme to do, then got huffy & said it was cancelled, I said cant be as I couldn't find a way to do it, she again repeated in aneven huffier tone. Now Ive gotten attitude for an order I politely tried to cancel, she said they cant, I have to cancel on theapp. but couldn't, then drove up to pick up the order & she refused to make it because they were closed (20 min before postedclosing time.) So definitely feeling abused at this point, I muttered as I turned around to walk to the car, well someone shouldhave fn notified me somehow. Now she goes totally off like I just kicked her dog, totally becoming the victim. She must haveranted for 5 minutes, all the way as I walked to my car she went on & on about what a terrible day everyone has and she hoped myday would be better because of this etc, etc, etc. I worked in retail, the ONLY way to make sure you don't get in trouble forgiving bad service is making out the customer went nuts. This person has it down to a science, She definitely made sure shesounded as the victim. As I looked up the location, it seems I haven't been the only one in this persons cross-hairs. Theowner/operator has to really begin to wonder just how many customer have the same problem, with the same employee. I will neverbother with that subway again, nor will anyone I know. As you can see by the photo, at 6:57 is was st Read more
Temporary hours on the door and Google show them closing at 7 on Friday, but the door was locked. Not the first time they were... closed before the posted time, very disappointed. Hours need to be at least posted on the door with a note if they are changed. Read more
This location is never open. The sign says ?temporary hours? open until 7pm. There?s a hand written note on the door that says... ?back in 5? yet I?ve been sitting here much longer. I?ve tried this particular location numerous times and it?s ALWAYS closedearlier than the posted sign. Please update your hours!!!!! Read more
Under new management. Friendly and hard-working team. Catering orders always ready on time. Great attention to detail. Great... customer experience. Always has fresh food. Delicious cookies. Read more
I haven't had Subway in over 5 years but stopped today cause I was hungry and it was the last option before the freeway. So glad... I did! Everyone here was absolutely wonderful. I was clearly lost on what I wanted so the gentleman making my sub made lots ofrecommendations, and the manager was very kind and didn't upcharge me for avocado spread. My sub ended up being delicious! Read more