Reviews for Dunkin' in Augusta, ME
Roommate and I went in and got Hot chocolate with whip cream and chocolate drizzle as well as two donuts and a strawberry... coolata? Tyler and trainee did a great job even with a few hiccups?The man in the drive-thru (long ponytail max? Mark? Idkcouldn?t get a good read of the name tag) needs an attitude adjustment or fired! No need to run your mouth (swearingnonetheless) about customer?s orders because YOU missed something! Maybe next time WAIT til the order is complete if he knowsthere?s a new person on the register! Read more
Rating this 3 stars because they?re constantly messing the orders up. It?s super annoying to spend money on things and not get... what you order. Most times I?m grabbing and going to work I don?t have time to turn around and wait in an hour long line to getmy order fixed. Read more
This is my second time in a week going through the drive-through. I wanted a cinnamon raisin bagel with cream cheese that was... probably a teaspoon of cream cheese on the whole thing. The coffee sucked I asked for four creams there was hardly any cream.Service was horrible, and very slow. I don?t recommend this place at all Read more
Amazing the ice coffee is the best with have the cam shots half of them but there do a good fast paced work
The customer service for the most part is very good. Sometimes the order takers in drive thru don't seem to pay attention though... an mess up the drink orders. Overall though if your in town I'd recommend Read more
I?ll never understand why it takes so long at this location. The other location nearby can have a line 10 cars long and you?ll... be through in 5 minutes. This location has 2 cars and you better be prepared to wait for 20 minutes. Cant blame it on lack ofstaffing since the pandemic either because it?s been like this for years. When you finally do get there they still probablywon?t have your mobile order ready or it will be wrong etc Read more
Lately when I place on order using DoorDash, the Bamgor Street Dunkin, can not get orders correct. I've ordered their sausage,... egg and cheese sandwiches WITHOUT egg, but when they are delivered, they have egg on them. How hard is it to read the orderscreen? I use to work there a few years ago, even I knew how to make their menus items. They're lucky, I'm not allergic to eggs,but you never know who is. Read more
The wait was incredibly long, about 15 minutes for one drink in the drive through. Then, when I got to the window, the drink was... wrong. It took them an extra few minutes to add a simple splash of coconut milk to the drink. To then drive away and realize 90%of my drink was ice. I paid $4.04 for a cup of ice with 10% liquid. Just disappointed and frustrated! :/ Read more