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Reviews for Jimmy John's in Aurora, CO

Lindsay McComber 1 year ago
1

Me and my husband went in yesterday around 4:45pm to get some dinner bc it was close and some subs sounded great. The two... workers one male and one female even tho no one was in the store besides us treated us poorly as well as being rude about thequestions i had asked. I have never been to a JJs and we did not take long to order having previewed the menu online. I askedthe female worker if the turkey they had was lunchmeat or if it was actual turkey and she was confused by the question but saidthat it was fresh turkey breast so i ordered a LuLu club combo bc it was not lunchmeat (i am not a fan of turkey lunch meatwhich i had stated to them when taking my order so i wanted to make sure it wasnt) and my husband ordered Beach club combo. Theyjust handed us our sandwiches and started to ignore us. We went ahead and grabbed our own drink cups confused and then irealized we did not get the side item. I had looked online at the menu and it said combos came with either a pickle or a bag ofchips. I asked the female worker about getting a pickle and she said just to grab a pack of chips from the front counter andsaid something about the pickle i did not understand and walked away with a mumbled sort of "apology". I wanted the picklebecause i love them but they couldn't be bothered to pay attention to us as they were filling some kind of boxes on a table inthe lobby so they were too busy to care is the way I perceived their attitudes to be. The sandwich i had ordered which wassupposed to come with the turkey breast had lunch meat on it as well so i was very dissatisfied with my meal and overallexperience. i did not come in with any sort of hostility or rudeness and i tried my best to be nice to them as maybe they werehaving an off night but having my order wrong tipped me over the edge as i don't feel i deserved the service i was given. Read more

Julie Bingham 1 year ago
5

I think I'm just used to getting service from mildly grumpy 16 year olds at the JJ by my house but I walked in here last week... and was instantly warmly greeted by the sandwich maker. The person who rang me up was also friendly and personable. It was areally pleasant experience, one that I don't typically expect from fast food joints these days. Read more

Carol V 1 year ago
4

They held up to expectations. Quick service. Correct order. Yummy crusty bread. Nothing exceptional but was good.

Chelsea Gow 1 year ago
5

Been coming here for a Year's always great sandwiches, one particular employee though Shannon He is just a rockstar!!!always... remembers me, He always says hi, if I'm waiting in line He gets right to me, He's just so friendly. Todays visit was just aspecial day thought, He went way above and beyond; I was about 82-cent short of my meal and He offered to help and I wasthinking like maybe with just a 82 cents no He bought my entire meal !!!! and when I try to hand Him the $11 He said no on Himand I just think you know for the world we live in today what a kind kind human , like just full-blown what a kind human beingyou guys have at that store!!!! Thank you Shannon for my lunch today Read more

Alice Bethell 1 year ago
5

Angel you saved me Saturday. King Soopers did not make my sandwich trays and I had 2 hours before the party to feed everyone.... You had those sandwiches done within the hour and they were great. You are an Angel. Thank you Read more

matt woods 1 year ago
1

The Epitome of disappointment. I don?t like to leave bad reviews but I honestly don?t know why I continue to patronize this... Jimmy John?s. I?m sympathetic to the current state that we are in. I understand staffing shortages and how hard it is to get andkeep good employees but over the last two years how much disappointment can one person take. I?m talking taking an hour and 45minutes to deliver a sandwich 1 mile a way. I?m talking forgetting my straw and napkins 40% of the time. Getting a sandwich thatis so soggy you can?t even pick it up. I have Type 1 Diabetes and I just had to dump my large soda because I got Dr. Pepperinstead of Diet Coke Awesome. If your looking for a more quality Jimmy Johns head down to Quincy and Buckley you?ll probably beable to pick up your sandwich and drive back before you?ll get your delivery from this store. If you looking to experience aquality sandwich look somewhere else this store is so disappointing. I can forgive the long wait times but consistentlyforgetting items and delivering the wrong items like a full sugar soda to a Diabetic is unacceptable. AVOID AT ALL COSTS. Read more

Steven Wilson 1 year ago
4

The food was great, however at this particular location, the cashier just stood there staring at me for a few minutes, I mean I... am not just standing in the line for my health. I thought it was very rude. Normally this business is spot on with treatingcustomers like they matter every time. Idk it was probably just that specific location. Read more

Alex Boyer 2 years ago
1

Ordered a BLT with extra veggies. Got some of the extra veggies (very soggy) but no Tomatoes in my BLT. Bread was soggy due to... the NOT crisp veggies. Called and the sent a new sandwich. Tipped the driver again cause it wasn't his fault. Guess I shouldn'thave. New blT had 2 butt ends of a miniature tomato and 2 other side and slimy. Other veggies were soggy which made the breadsoggy again. Got a pound of lettuce though lol. Read more