Reviews for Denny's in Aurora, IL
Lowest expectations of Hospitality! Not the hospitably expected for the price. The steak I ordered was supposed to be medium... rare but I received a rare one that?s undercooked after a hour of waiting even though it wasn?t busy, I was told to enjoy what Icould of my meal and another steak would come up as reimbursement but then the original steak I wanted wouldn?t be given to meunless I paid another 7.99 even though I drove for a long time and was starving so I had to make due with the rare one. What awaste of food and time on my part, definitely never coming back here ever again. Thank you for a wonderful 1 star experienceBernan the manager. Read more
Great service and very friendly staff. Stopped by at 1:30 A.M. and food was very enjoyable. Definitely recommend if you're on a... long road trip or just stopping by for a good meal. Read more
Service was slow and server left a lot to be desired. Not terrible, but she could use some good vibes. I didn't like the way she... treated a delivery driver, she was very condescending. It was late 3 AM so I guess this is what you should expect for this timeof the day. I just think Door Dash, Grubhub or whatever delivery driver you come across deserve some consideration. They aredependant on the food being prepared in a timely manner so they can get their deliveries out to their customers within theallotted time. If it's late it makes them late which effects their on time rating and to not appreciate this is inconsiderate.If they were busy I would understand, but they weren't. Read more
Denny's is amazing! They are the only Dennys open late so be patient if going in after midnight, because they are short staffed.... The night shift manager also could be a David Alan Grier impersonator. Read more
I liked Cathy or Catherine our server she was very nice and soft talking very caring and just pleasant. The man what I assume is... the manager seems like he has too much stress and his lack of joy and friendliness can come off as rude to the first impression,but upon reviewing the matter he's not rude, he just doesn't have a sense of humor nor charm like many of the waitresses. Theplace was clean and seemed understaffed or keeping low amount of people seated due to covid and probably keeping less people inthe building to lower the risk of contamination amongst a full house. If that is the case then well done to ensure safety. Ifunderstaffed then terribly sorry and wish more personal would wish to work. The food however... it was fast to arrive and mostlyall came soon after the first plate was placed. We were given more napkins and offered hot sauce, they gave us some maple syrup. We loved that we were a full empty table away from the next ones sitting near us. We were offered a to-go container and a to-gocup for a milkshake we hadn't finished. The floor under our table was clean and our table was not sticky at all but very cleanand dry. Our seat was also clean and dry sticky free. Wish the music was a line higher to hear better the music but over all itwas great that they had nice pop music. Very relaxing for my kids to hear. 3 triangular paper advertisements on the table wereour only negative part on the table. Overall our visit was good. Inflation is making drinks higher and we understand but 4.99for a strawberry lemonade from a box,or at least it tasted like so, is not the best for us. I'd go again. Read more
I liked this location. Food delicious as always. There were a lot of employees on site, but probably because it was between... shifts and they were all recovering from the breakfast rush. All were nice and polite and knew the menu. The busser was keepingeverything clean and food came out pretty fast. It's Denny's but it's one of the higher level locations. The only thing I didnot really like is that they only have one entry/exit from the parking so it's a bit inconvenient. The parking is large though. Read more
Went for brunch. Incredibly nice staff. Kathy was our server. She kept on asking us. Made us feel comfortable and my first... experience at Denny made Denny my favorite Read more
Went in at 2am. Waited for 20 minutes before I was able to ask what the wait was because no one will come to the front desk to... welcome us. The they said 45 min wait. It was crazy our group of 5 left and 3 other groups of 2 and a group of about 5 or 6left behind us. Read more