Reviews for Subway in Aurora, IL
Well... they got it done...I guess... walked in at 8:40. Yes, I know they close at 9. Not a single hi or anything. Got our order... after feeling like we were talking to a wall. I am overly polite. Almost to a fault actually because I also work in the serviceindustry. Couldn?t get a hi, goodbye or even a thank you out of these people. These poor kids look like they just woke up. Wholets their staff members go to work in sweatpants? Maybe I?m just old school but could they be any lazier? This was a sadexperience. I have not actually eaten the sandwiches yet but I?m sure they are just fine. Just saying their customer serviceleaves a lot to be desired. Read more
The pictures near the front of the store have razor sharp metal frames. They?re right next to the table I was seated at and when... I went to sit down my shoulder grazed the corner of one, cutting my shoulder through my shirt. Very unsafe. Read more
Subway staff, service and food was okay but it would have been better if they hadn't discontinued the swiss cheese.
I ordered a BMT double meat. I have been eating this sandwich for 10 years. I got 8 salami 8 pepperoni, 8 ham. Should of been... 12 ,12 and 8. Guess that us the way to make profit and keep food cost down. Owner offered to remake. No I just won't return .He said fine have a good night. Read more
They close at 9. I came in at 8:50. I was greeted with "we're closed". I know I came in near closing time, but if your business... hours say 9 pm, then close at 9 pm. This is a franchised business. The standard should be higher. Read more
This subway location is terrible!!! The worker was giving me attitude when she messed up my order. And she refused to change... it!!! I was so angry this place used to be nice and now it's change its terrible the workers give attitude. Read more
I've been coming here every Friday for so long I'm on a first name basis with the friendly staff. The manager Carrie has... memorized my favorite sandwich and always has it ready for me every time I visit. Carrie loves her customers and does greatwork! You'll love your visit here for sure. Read more
I have ordered here multiple times, and they've done a good job. The problem is recently, they've been cancelling my pickup... orders and they claim my orders are fake, and that I've used a stolen card. Despite multiple ways of proving it's me, and thatI've ordered there many times they refuse to serve me and give me a really hard time. I've also seen multiple Doordash driversget denied as well. They're wasting so much time and money of people who drive there to pickup orders for work, or leisure. Iwould never go back to this Subway after my terrible experiences recently. If you do any sort of online order, DO NOT orderhere, trust me. Edit: not only did they not refund me my money, they actually marked the order as picked up and finished. Theystill charged my card and took my money, without giving me any food. Needless to say, I've filed a dispute with my credit cardcompany. Read more