Reviews for Mucho Burrito Fresh Mexican Grill in Aurora, ON

Great staff! Excellent food quality, always a clean environment

Ordered a medium chicken burrito. The new kid asked if I wanted rice. I said "no thank you". He said brown or white rice (even... though there was only one type, the other is quinoa). I said "none". He proceeded to pile rice onto the burrito as I shook myhead in disbelief. Then he unsuccessfully tried to scoop a spoonful of chicken and only managed to get a few shreds from thetop of the pile. So to recap, my "chicken burrito" has only trace amounts of chicken, but an ample amount of rice, which I saidI didn't want in the first place. Now comes the wrapping part. As he tried to push it closed, instead of tucking and wrapping,the last remaining morsels of chicken fell out. Instead of trying to put the chicken back in, he tossed it into thegarbage. His boss tried to fix it, by taking the contents of his burrito attempt and put it into a new tortilla, but the damagehad already been done. As he rung up the charges, my wife informed him that we had already paid. We then asked for some sauceon the side, since all of the sauce had been dumped into the trash along with the previous tortilla. The customer behind meordered the same thing, but had a different person making theirs. It looked a lot different than mine. It had chicken on it. Read more

Went twice. First time was terrible, thought we'd give it another go a few months later and equally as disappointing. I really... don't know how it's possible to make such terrible burritos. **Google won't let me reply to your response so I am adding thisto my original comment: If by "resolve" you mean replace our meals with more terrible food, I decline. Both times the rice whichmade up the bulk of the fillings was undercooked, dry, and crunchy Also some of the veggies were rotting. I've literally been tohundreds of burrito places and yours tops the list as the worst by far. I don't know how you remain in business or have thenerve to serve that "food" to the public. Read more

Placed an order online and went in time to pick up. Only to be rudely told by an employee that the online orders aren't coming... through and "make her what she wants to eat". Got a burrito and a bowl. Paid for a plant based bowl, there was no plant basedcrumble so I got shrimp. Upon bringing it home the shrimp was under cooked and gross. Ruined my appetite. Won't be coming backto this location. Read more

I have to say it?s really disappointing to have gotten this meal for me and my pregnant wife today. I was a little iffy on the... frozen pre cut avocado and man was it awful!! Add that to the stale rice and chicken. This might just be this one location as Ihave eaten at other locations before and had much higher quality of food. Read more

I was in to get a Burrito bowl like I have been many times before. "Would you like Salsa" - sure and can I have some pickled... onions - "That is 25 cents extra" I knew they limit you to four toppings but didn't know salsa was one of them. They are alreadymore expensive than the new Bar Burrito so when the counter staff gave me a "Sooooory we can't" I just told them politely thaton principal I was going to pass and I left. That was so annoying. I drove over to Bar Burrito and got a cheaper bowl. I am surethe counter staff had a nice take home snack as it was close to the end of the night. Read more

Location in Aurora!! I just bought this $14 , food cold, rice not fresh, portion very small and this cost $14 !!! It?s crazy!... Not tasty! Not fresh!!! Never come back to this place!!! Not recommend to everyone! Read more

It was so good I forgot to take the picture until I was done eating! I've really been enjoying their bowls lately. Picked up... lunch here twice in the last 5 days. Highly recommend the Bold & Beet-iful w/ chicken. Read more