Reviews for Chili's Grill & Bar in Austell, GA
Where to start with this place, still short staffed. They were out of chips, only 1 type of soup, no salad , and no salad... dressing. Only had plastic utensils. Only had the bar open . Had to wait for a table when the whole restaurant was open. Thebathrooms were nasty. The lemonade tasted like powdered mix. The cajun chicken pasta was 1/5 chicken felt like rubber and it wascold. Read more
Horrible experience! 1 server waiting 3 tables max yet what appears to be a "manager" sitting and not even helping. It's clearly... more important for her to be on her phone than serving customers or helping her co-workers. That's terrible leadership andlikely why no one wants to work here! Read more
DO NOT EAT HERE! From the bar girl nasty attitude to servers having a nasty attitude. You will wait 30 minutes on a slow day... because they are to busy talking and gossiping about the customers. Food comes out cold, under staffed and i can go on. Sad tosee someone money and investment is going to crash because of the people running the location. NEGATIVE STARS Read more
Tuesday night...6:30...restaurant was 75% empty...told it would be a 45 minute wait. We said okay. The hostess started to walk... away, then looked back at us confused, "Oh, you wanna wait?". We were going to, but on second thought, no. As we left, I noticedseveral employees just hanging out and sitting in booths. Not sure what has gone wrong with this location, but we won't beback. Read more
Always enjoy my Baby back Baby back baby back. Didn't have them this last visit though. The food & drinks were great as... always(see pics). The downside to this visit almost made me rate it a 2-3 ?. But thanks to our waitress & MOD who was workingthe kitchen and the door & tables so diligently to deliver the best experience possible under the circumstances. Which was theseverely short handed staffing. Lastly I had a coupon for $10 off of any $30 purchase. Which my bill was well over but thesystem from corporate wouldn't accept. It took almost 20 additional minutes for us to get a correct bill and it still wasn'tcorrect. With all that said I'd return again. Corporate needs to do better. The workers were definitely doing everything theycould under the circumstances. Read more
As you can see in the picture below there is something god awful in my beverage. We also waited an hour from the time we walked... in to the time we got our food. Horrible experience if you?re considering going to chilis turn around and walk out the door ofthis one. The staff does not care about your existence. They gave us dessert with no fork and we had to wait about 7 minutesafter asking for forks for us to finally get one?.. so disappointed. While we were there we noticed another family fed up andwalk out as well. I have fallen into deep sadness after this experience?? Read more
I would highly recommend this place! Our server Joshua!!!!!!! Thats all I'm going to say! When you go ask for JOSHUA to be your... server!!! This place has a great atmosphere, excellent food and wonderful servers!! We will most definitely be back! Read more
I come to Chillis all the time, but this has to be the weirdest and worst experience ever. First the food was nasty. (Crispers... Werent crispy or hot at all) . The bartender wasn?t friendly at all, and had this smug look on her face the entire time like shedidn?t want to serve me or anybody at that matter. I?m in the service industry myself, and overall I was disappointed. This isthe 2nd-3rd time I?ve been here and service has been this way or they?ve been out of items. The Kennesaw location is much betterand I won?t be coming back to this location. Read more