Reviews for Caribou Coffee in Austin, MN
Coffee tastes alright. They need to learn how to blend drinks. Always massive chunks of ice.
Been to this location via drive-thru three times and two of those times were not that great. Most recent visit on 9/24/2022 I... was trying to order for two adults and two children. The person taking my order was rushing us and kept cutting me off when Itried to answer. They weren't busy at all and when I got to the window, there were two employees just hanging around with noother customers to serve. This was a very unpleasant experience and makes us all regret paying the premium prices for theirdrinks. We had a very similar experience during the prior visit too. Read more
So glad I tried this coffee spot in Austin. We ordered matcha ice, pumpkin ice pressed and strawberry mango smoothie. All the... drinks were really tasty and refreshing. Definitely will try again the pumpkin ice pressed. Read more
I work here and I love everything!; Customers, store and my coworkers ???? We will take care of you ?? We make sure to share... feedback about all our menu and best preparation to give our best tastin' drinks ever! Read more
Delightful/helpful staff! I can?t have caffeine or dairy right now, so they helped me find alternatives for a drink that was... still delicious. I also enjoyed the atmosphere of the shop as I sat and drank it. Top notch place ???????? Read more
After ordering my beverage with the whipped cream and topping, the barista made it without. This was fine but when I told her... that I ordered it with the whipped cream and topping, she aggressively did the whipped cream and put 1 single topping crumble onthe whipped cream. She didn't even try to add more of the topping. Incredibly rude, do not go here! Read more
The girls are very friendly, but if I?m going to pay seven dollars for an iced coffee drink I want it to taste right. Sometimes... I am very pleased but then the next time I go there I get a terrible drink even though I ordered the same thing. Maybe they needto measure or something! Read more
Worst experience at a Caribou. The young lady working rushed me through my order in the drive through. She spoke so fast I could... not understand what she was saying. When we got to the window we received the same, she didn?t even great us, just gave me mytotal and grabbed my card, shut the window, came back handed my card back without saying a word, handed our drinks outaggressively. I asked for pup cups for our dogs and she says, ?We don?t do that anymore but here?s some dog treats.? I asked whybecause every other Caribou we have been to gives the dogs cups of whip cream, even McDonald?s does that! And our dogs lookforward to that every time. It was a huge disappointment and not to mention her attitude and tone was very rude. I was unable toread her name tag as she moved so fast and spent little time tending to us customers. I was not pleased with the customerservice we received at this particular location. Even Albert Lea and Owatonna hand out pup cups with dog treats, Albert Leacharges. My drink also had very little whip cream, a pup cups worth. Such a disappointment after a long day of work, school, andkids. Sometimes it?s these little moments in our days that make huge differences. Read more