Reviews for Bruster's Real Ice Cream in Austin, TX
Pretty much good place, big portions can be smaller and cheaper, but it's only my opinion
I don't expect Italian or European grade ice cream but the strawberry and the banana pudding could it have a more artificial... flavor? Real appreciative of Braum's who will mix a real banana to make a banana malt shake. Read more
I ordered a birthday cake for my 11 years old son. I asked them to use blue icing, decorations, etc. They used pink and yellow.... When I was picking up the order, there were 2 teenager employees offered me full refund but not to get the cake. If the cakewasn?t expecting on my son's birthday party, I wouldn't get it. I asked them to fix it. The person makes the cake wasn?t there,and I was told to pick it up 4 hours later!!! Thanks for embarrassing my son with his pink cake and making him unhappy! Read more
Out of everything, 2 guys working, rude and you have to bang on the window to get any help. First time and we will not be back.... So bad...will not be here long if this is the day to day. If I pay this much money for ice cream it needs to be at least okservice. So SAD!!! Read more
Nothing better than ice cream on a hot summer evening. We are from out of town and happened upon Bruster's. What a treat! The... German Chocolate Cake is to die for. Read more
We used Bruster's team for a catering event a few weeks ago and we had a great experience! Their manager helped us figure out... what we needed to schedule the event at a home residence via email. We had two staff members join us for the event. They were ontime, served delicious ice cream, and did a great job cleaning up. The cherry on top for us was when they adjusted their servicetime because of our other vendors showed up late. They were so gracious and were a great addition to our party. We love theirice cream & really loved having their team there to help us celebrate a special occasion with our favorite dessert. Read more
Ice cream is good and there?s lots of options for flavors and recipes, but I came here on a busy Saturday night and there were 6... or 7 early teens working there and running the place in a very inefficient manner. They seemed to be having a good time,dropping ice cream, running from one side to another, laughing a lot but this is a bit frustrating for a customer and kind ofunprofessional. I get that it is an ice cream shop not a serious restaurant but they should have at least 1 adult in therekeeping the place in order and running smoothly. Read more
We live in a digital age. I use business?s Google listings to verify operating hours. It?s 1pm on a Wednesday and I?m at... Bruster?s. Site says it?s open, but it?s clearly not. Nobody is home. Update your hours online. Read more