Reviews for Chili's Grill & Bar in Austin, TX
Arrived late night right before closing and the waiter and manager were super nice. They even went out of the way to make me... something that wasn't even on the menu. ( Not many places will do this), food was excellent and fresh even though it was almostclosing time. My waiter was absolutely One of the best I have ever had, honestly no kidding he was phenomenal. I think his namewas Josh. Would definitely recommend this location over any other. South Park Meadows. Read more
If I could give 0 star. I placed my order for 9:15pm pickup. I get there an ended up not receiving it till 9:43pm. I get all the... way home an not only is the food cold(after she said it wasn?t ready), it looked ????. The cookie is hard an old. Like why isthe meat looking like this? Kirk(manger) was truly a jerk, & rude, due to me saying noodles instead of pasta ??????? I?mirritated rt now. It?s 10:00pm and everything has closed. The man has no Empathy what so ever. He say we?re closed. Ok what areyou going to do for me? This was my dinner. Well if you drive back I?ll refund you. WTH ??????? that?s all. It?s a 15 min drive.Ok I?m done with you. Some Humans. Now when you & the worker who chose to mess me over, receive karma(you will) Remb next timeto treat customers as you would want to be treated. Read more
My fiance and I took my grandma out to lunch on Saturday (6/25) and we're greated by the manager who let us know there would be... a 5-10 minute, or maybe shorter, wait due to them only having 2 servers. We weren't in a hurry so we sat down and waited. Aminute later he comes back to let us know a table was ready. We sat down and only waited a few minutes for Jose to get our drinkorder and then another few minutes for them to come out. We had plenty of time to look over the menu and decide what we wantedand Jose came back and got our order in. For only having 2 servers and a good amount of guests, they did amazing! Food wasDELICIOUS as well Read more
Not only did they forget our appetizer, but this is how my margarita chicken looked when it arrived. I?ve been ordering the... margarita chicken for over a decade and I have never once seen it served in chunks, absolutely drowned in soggy tortilla strips.Do not recommend. Read more
Heading from Dallas to San Antonio to visit and decided to make a stop at this chili's to have some late dinner with the family.... Restaurant was pretty empty yet service was very slow, eventually waiter came and got our drink and food order. Halfway throughour appetizer we see a roach crawling on the wall right up against our booth table. We quickly got up and told the waiter aboutit, who didn't really seem to care and told us to wait to sit us at another table even though there was plenty of other tablesavailable. They just left the roach keep crawling around the table. Wasn't expecting to get free food for what we had eaten butan apology from the workers or manager to say sorry or acknowledge the fact that we had seen a roach in their restaurant wouldof been nice. We showed the waiter the roach and him and anither waitress saw it but just left it alone to keep crawling aroundand didnt really care that we said something about it. First and last time we will ever be at that restaurant. Anyone else thatgoes just keep a lookout might have a roach pop up on your table. Read more
This place had horrible service which I do not understand, because they were slow. (Not many people) The food wasn't great... there. They under cook the burgers. My husband's mushroom Swiss burger was still raw on some of it. My was pink too but notlike my husband's. The server didn't take care of us. He never came back to see if we needed anything. My husband went his wholemeal without a drink, because the server never brought one back like he said he would. I shared my drink with my husband so hewould have something. Whenever we asked the hostess for a manager to tell them about our experience and the food; she told theserver to come over instead. This was such a bad experience. For the price I expect better food and service. Definitely will notbe going back there. I don't recommend this location. Read more
I stopped into this location after shopping on a holiday. It's not in a part of town I normally shop, so this location is new to... me. I sat at the bar and was addressed quickly by the solo bartender. She answered my questions about a couple of drinks,helping me make a decision. My appetizer arrived quickly, along with my side order. My food was fresh and hot. It was easygetting the bartender's attention to check out. In all, good experience, solid Chili's. Read more
Nicole at the bar, thank you. You helped my friend and I stave off hunger for the day. In terms of service, I couldn't recommend... you more. May the spirits guide you, and bring you good fortune on this journey through life! Read more