Reviews for El Pollo Rico in Austin, TX
I should?ve have got some chicken or tacos. The burgers are disgusting. I literally took two bites and threw it all away. $10... wasted. Read more
This is just on the building itself? I did not eat food from here. I visited this location purely to pick up a delivery order. ... However the stench in the air as I waited ten minutes to pick up the order inspired me to review the location l. Not only wasthere an overwhelming odor of possibly swerve or bad meat on the air the place was filthy. Every table had food dirt and grimeall over them. The floor was dirty and parts of the ceiling seemed to be overrun with mold. Not a place a would trust the foodquality within. Read more
Order a whole chicken and as always it's over cooked and white meat( breast) are very dry, you have to drown it with hot sauce... and lime, but even that doesn't always work! When you pay $40+ for a meal there, at least get it right please! Read more
Never disappointed at El Pollo Rico. I?m not sure Whi-people haven?t discovered this place and gentrified it. I?m glad they... haven?t. I love it exactly like it is! Great food. Nice people. Read more
Worst customer service ever!!! I ordered 2 thighs. First they brought me 1 breast, I told them no I'm sorry I ordered 2 thighs.... Then they brought me 1 thigh and 1 leg, again I told them I ordered 2 thighs. Then they brought me back a thigh and a wing. Alady I'm guessing a manager named Maria came out and told me they aren't making it again and I can either get a refund or callthe owner. I just wanted what I ordered and was nice the whole time. Read more
Visted a while back. The baked potato was delicious with a generous portion of meat. The pineapple drink was sweet and paired... well with the meal. We also had a bowl with meat, rice, and veggies. Quick and friendly service! Would definitely recommend fora quick lunch spot. Read more
Got here @ 8p.m the salsa bar was all clean already. Order 3 half chicken and some other side dish and when ask for salsa they... only gave me 3 little containers. Lady made a big deal when ask for more. She went to speak to manager to give me more. Theyalso forgot my tortillas. Over all i give it a 2 star because chicken was the only good thing. No lemon no tortilla no salsa.Service was bad. Worst location i have been to. Read more
Best burrito and rice bowl, sooop good, underrated