Reviews for Jersey Mike's Subs in Austin, TX
I really like JM's sandwiches with oil/vinegar/seasoning. They are so good and you get *plenty* with a medium size. The staff... was friendly and service fairly quick. We sat outside which was nice with the weather the day we were there. My only complaintwas that the Diet Pepsi had no flavor (maybe the syrup was low). I tried adding the available lemon soda to it but that didn'thelp. I ended up having iced tea. Read more
Ya girl loves Jersey Mike's! I've ordered in person a few times and the sandwich makers are always have fun personalities and... are super nice and accommodating. I usually order for pickup and it's always ready at the promised time. I've never had themget an order wrong and sandwiches are just always better when made by someone else! Read more
My S.O. never gets tired of a good Italian Sub and I am a Philly Cheese steak lover. I finally decided to order one from Jersey... Mike's and let me tell ya, I am so sad I waited so long. It is freaking delicious!!! Read more
Absolutely terrible experience. I ordered, they took my money, and I patiently waited in store for my food my entire lunch... break. When I politely asked about my order and they tried to hide the fact that they forgot to make my sandwich. They said itwas my fault because I didn’t tell them how I wanted it made. I said I don’t know I was supposed to stay in line after Ipaid. They responded that it was obvious and it was my fault. I told them it was literally my second time ever visiting a JerseyMikes and no one told me that the first time. They tried to make me wait for my refund at a table and I told them I needed myrefund now because I had to get back to work. Their manager actually made me late for work because she started to go slow ingiving me my refund just to be petty. When she finally printed my receipt I thanked her and she rolled her eyes and walked off. The girl who claimed to be the manager refused to let me to talk to anyone else except her about the issue and said that if Iwanted to escalate the issue I could figure it out on my own. So here I am writing a google review because no other option wasavailable. They didn’t even want to give me a refund for my sandwich because they tried to give me a half made sandwich eventhough I didn’t have time to eat it, and I did ask 3 times just to give me my food that I ordered however it came and theykept waiting and asking me questions. I went to work without lunch and hadn’t had breakfast today. Was really let down withtheir customer service and super bummed because this place is the only place close enough to my work if I happen to forget tobring a lunch. Read more
I've been to this location 3 to 4 times and each time a new person has made my sub, but it has never been correct. It is never... busy when I go, but the sandwich is still rushed. There's always been a missing ingredient. In contrast When I visit DrippingSprings, the Belterra location always does a good job. The same goes for the closest location to me- Anderson Ln. Read more
I come here often. The sandwiches are pretty good size and fresh. Great service and nice attentive staff. They always know what... I’m going to order. Read more
Came here for the first time and was very impressed with the customer service and the food was delicious! It would've been even... better if they had a little more of a toppings selection because I would've liked to have black olives on my sandwich. No bigdeal though, as it was so good anyway! Read more
Awesome staff,,, the young Hispanic lady sandwich artist ,,,was fabulous,,took order an executed with perfection ,,she needs a... raise ,other locations pale in comparison Read more