Reviews for Mr Gatti's Pizza in Austin, TX
They totally didn't make my order. I had to wait. They didn't apologize or offer a coupon or discount. Will NEVER go to this... location again. They have ZERO customer service. Read more
Love the sampler but this is happening to us twice Order sampler with no onions and half jalapeños The 1st one we didn't mind... the 2nd 1 call and complaint the manager wasn't there and the 1 that was there wasn't worth 2 cents he couldn't comp anythingand wanted me to take back the pizza at 5 oclock Traffic and said we should have checked it and without the other manager hecouldn't help this place has changed for the worst since it opened Read more
Online Ordering is a joke! Why do you have the option to pick a time for pick up & it not be ready plus pay in advance & it Gets... better guy?s You arrive at the time you?re online order says to pick it up only to be told it is going to take an additional 25minutes But no one communicates with you to tell you it?s going to take longer???? Gatti?s please do better! ! Read more
If I could give less than one star I would. The Mr. Gatti's at William Cannon had our order ready for over an hour...door dash... didn't pick it up and no one called to tell us and when my husband called to ask what was going on and request that our order beremade so he could come pick it up himself he was CURSED OUT by the manager. This is so unacceptable. We will be complaining tocorporate. Read more
Joe stepped up today when I screwed up an online order by accidently leaving my old address on my app and as a pick up when I... wanted a delivery. He took care of me and made things right. He waived the delivery fee as well when I didn't even ask. Greatcustomer service. Promote this employee. He handled this situation terrific! Read more
Mr. Joe and his team are amazing ! Everybody was super friendly. I got my pizza on time . And the pizza was cooked perfect & it... was delicious! Their new location is so nice & clean!! 10 out of 10 recommend ! Read more
Great prices and really good pizza! Las Vegas doesn't have a Gattis so I get my fix here in AustinTX. Need to put more sweets... out on buffet line, otherwise would've given 5 stars. Read more
They opened back up a few months ago. We've ordered from here several times. The food is always good and our order is always... correct. Read more