Reviews for Panda Express in Austin, TX
Just got back in my car from visiting this location and had a great experience with Marie. She?s so sweet and got me to try... something new (I only ever get orange chicken) & I love her for that! Read more
I think this is the first time I?ve ever come to a Panda Express where I could tell all of the food was freshly-made. Very... polite employees and speedy service, even during the busy lunch hour. Thank you! Read more
The young lady served me honey walnut shrimp. She scooped the shrimps and I noticed there were two shrimps left in the pan. I... politely asked if I could have the two shrimps as well. Employee told me I couldn?t because of the company?s policy of exactlyseven pieces of shrimp they can serve. I said ok, and inquired on what would become of the two shrimps. Employee said they wouldjust throw them away. And I continued, asking if that was the last batch of shrimp for the day. And she replied yes. And themanager standing next to her confirmed all of the above. I would like to say that wasting food and staying rigid to late nightcustomers on a Sunday night with no other client inside is just appalling. I think that is not good practice. But don?t worry,you have not lost a customer because I can?t lie on this review and say I won?t come back. Yes I will come back, and will be onthe lookout for any sign of change in behavior. Read more
Smallest portion of entree and sides I have ever been served by any Panda Express location. They really only gave me 4 pieces... of shrimp I and the sides were about half what other locations serve me Read more
Ordered delivery for lunch during the pandemic and the photos depict the meal received. Oily, runny, absolute mess when... delivered. Egg rolls ruined by oily liquid in bag. Food was just ok but an ordeal trying not get any mess on kitchen orclothes. Read more
If any of these restaurants out here needs a hand in customer service?. They should come here and see how it?s done! I was... greeted with a friendly face, and the woman there was very helpful. I don?t come here often to Panda Express, but she was veryhelpful and friendly to me. She was very patient as well, Even when there is a very aggressive, rushy customer right next tome. It really made my day to know that there?s people out there that still care about customers and customer service and makingthe customer feel welcomed! I will always come back to this location here. It was my first time to this location and I?ll keepcoming back! Good job! ???????????????????????????? You made somebody?s day more special! Read more
We usually love coming to Panda Express for a fast, cheap bite to eat. Love getting the half and half fried rice and chow mein.... Orange chicken is a must. I also like the black pepper chicken and the Kung pow chicken. However, this time, the veggies lookeddried and unappetizing. Black pepper chicken was too overpowering. Staff wasn?t very friendly at this location. Hopefully we?llhave a better experience at a different location. Read more
I had a great experience. I ordered a lot and the person helping me, Jacob was very patient and friendly. I will be returning to... this location. Read more