Reviews for Pizza Hut in Austin, TX
Good pizza as usual, we dined in but the staff was young and inexperienced,but they are suffering from the same staffing... problems that everyone is,but they were polite and more than willing to help when asked but the place was clean ,and food d goodalthough they had no soft drinks because ice machine was broken, although they did have bottled drinks so not having fountaindrinks was not a huge deal, hopefully they'll get the staff trained up and improve their service. Read more
This is my go to pizza place. They usually get my order right but this time they didn't. I always have light sauce on my order... but this time they had regular. I have heartburn, so I was only able to eat one slice because it was too much for me. Hopefullythey read the other right next time. They haven't lost me yet lol. Read more
Detroit style Pizza was superb. Great allover taste. Also, the fries are really recommended. I never knew French fries were such... a good complement to pizza. Read more
I'd placed an order for a corporate client of mine to be delivered, and had spoken with Manager Debbie on 8/3/2022 about adding... two additional pizzas to it. She totally understood and told me to call the next day (day of the order) at 11AM so that shouldcould take care of order addition and get it all squared away. It wasn't a complicated request, and Debbie seemed like she waseager to help which left me feeling relived, that is until... I called at 11AM the following morning as Debbie advised beforethey get busy, and I was hung up on 34 times - sometimes, they would pick up and then hang up immediately, sometimes they wouldanswer and leave me on the line while they did whatever they were doing then after a minute, or in some cases, 4 minutes, hangup on me yet again. I understand if they're short staffed, but for someone to just pick up the phone, not say a word and thenhang up on me like that repeatedly when I was just needing some help is absolutely angering and disheartening. Pizza Hutcustomer support did nothing but reroute me to the store, wherein I was hung up on again and again. I was hoping to give PizzaHut my and my clients' business for sponsored lunches, but that won't be the case. I will not be coming to Pizza Hut again fororders to serve to my clients again. Order Confirmation #: 3220728154748001432022293 Read more
One of the worse experience that I've had. I ordered my pizza online and they never told me it was going to be threw door dash.... They said it would be delivered in 45 mins and it was over an hour and 20 mins late. They never told me that they have arrivedso the delivery driver put my pizza on the floor I live in apartments but like I was keeping eye I saw him and opened the door.He got mad and said put it back down because I need to take a picture I told him that was disgusting I was not going to put myfood on the floor and he try to grab it from me and put it back on the floor I took it from him and said no I use to do doordash you can say you handed the pizza to the customer but still he still insisted to grab the pizza to put it back down on thefloor so I called the store and the rude female i can't call her a woman if she acted that kinda way but the female startedlaughing at me saying ok and so what? So I told her she lost a customer she laughed again and said ok that's fine.. I swear Inever experienced that kind of rudeness EVER!! DONT EVER ORDER FROM THAT STORE!! Pizza Hut is good but NOT from that store..Riverside pizza hut was disgusting pizza was cold, hard and just very not worth my money. NEVER AGAIN!!! Read more
This location was tasty and cheap, but service was a not good- we did take out and we?re not called when the order was ready or... alerted in anyway. The woman taking our order was terribly uninterested in being friendly. I guess I get it, working serviceprobably sucks right now, but still. For real though, for a large 3 topping pizza + boneless wings it was $20!! That?s crazy!!Pizza Hut has so moved up on my list for pizza. Will let y?all know if it?s good. Edit: it was good Read more
Always good pizza and ok service but the prices are going up. I liked the deal, a large up to 5 toppings for $11.99. Now it... comes out to about $14. Read more
The food has always been good, and the staff treats you right. My only complaint is they haven't had a working ice machine in... months. And they don't serve beer. Yes, I find it absolutely heartbreaking too. Maybe 2023 will bring some surprises. Thisreviewer sure hopes so. Merry Christmas! Read more