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Reviews for Starbucks in Austin, TX

Katie Evans 1 year ago
4

The service at this location is hit and miss. It appears the morning shift rotates and some teams are more friendly than... others. Rebekah was so fabulous but I havent seen her for a couple months. Its nice when they remember the names of theirregulars and say good morning. A great way to start the day! Current team barely look up when customers walk in. Overall,they rarely run out of menu items and its a good location Read more

Tre'von 1 year ago
2

Ordered the new Apple Crisp Machiatto with oatmilk and extra apple syrup and the drink tasted like there was little to no effort... in making the drink reason being I tasted only oat milk and no apple crisp and barely any coffee I won't be returning to ordercoffee from this Starbucks location. Not happy about it. Also the Starbucks employees at this Starbucks don't show enthusiasmand smile and greet each customer that walks in with a smile. I'm giving 2 stars because the past orders I made in therefreshers have been made as they should. The holiday coffee drink was a major disappointment to me. Read more

Cathy Booher 1 year ago
3

So sad that I can't get a decent drink at my home Starbucks it's printed on the label with the recipe should be so I don't... understand why there's an issue but good gravy it's always an issue I would say 8 out of 10 times and it's always when I can'tgo back and get it fixed cuz I'm imminently expected elsewhere. When I do go back they're always very gracious about it exceptfor once and I have to say it's inconvenient and it cost too much to have a wrong order Read more

Sherry E. 1 year ago
3

I ordered a grande Chai in a venti cup and this is what I got. I ended up going inside and having them remake it. But why would... they hand something like that out of the window. What a joke that wasn't funny Read more

Kinzington McElvain 1 year ago
3

Probably the rudest Starbucks in all of Starbucks land. Didn't used to be, but lately have been... especially today. I'm sure... they mean well with the sarcastic tones and underlying hatred of customers. The drinks are usually incorrect in some form orfashion. I'd imagine the manager or district manager whatever doesn't care. They make money and that's fine. But just know youwon't get consistently good service. Read more

Cinnamon Denise 1 year ago
2

So this was my view for two minutes before I got my order. No acknowledgement, no ?we?ll be with you in a moment? this. This is... actually really rude just in general much less at a Starbucks/place of business. I used to come here more often but thisStarbucks has poor customer service overall. Two stars instead of 1 ONLY bc my order was good. Read more

Deepanshu Rao 3 years ago
5

Outside seating and area is very nice, perfect to enjoy a cup coffee or hot chocolate while enjoying the evening sun for a peace... of mind. Gets busy sometimes but nonetheless a perfect place for meetings and hangouts. Very convenient mobile order pickup,curbside pickup and drive thru is available. Read more

Arthur Powell 5 years ago
5

One of my favorite Starbucks. Strategically located on McNeil and Parmer, it's large with big tables all with multiple... electrical plugs. Staff is always friendly and efficient. Great place for meetings or hanging out. Can get busy in theafternoons. Read more