Reviews for Subway in Austin, TX
Overall not bad. Tried their tuna sandwich. Its okay.
I've had good & a bad experience here. When I come to the restaurant and dine in it's usually a good experience. However, one of... the times that I ordered online (2 footlongs) they mixed my toppings with my husbands, the bread was not the one I ordered. Itwas a disaster! I picked up my order (it was a drive) I had to return everything & return to the store. I felt like theycould've given me a refund because gas is super expensive & it is not my fault that the sandwhich builder or employee wasn'tpaying attention. ???? So she refused to give me a refund & I no longer order online because of this! Read more
I just had the most amazing experience by stoping to grab some much needed it dinner! My sandwich was perfectly executed person... was very polite and respectful right away , as soon as I walk into the door can you make eye contact acknowledge me he was veryattent and he'll look for he was so kind,!! That's awesome to have those good old experience stopping by subway and just havethat friendly customer service I think that's what's all about this guy's Rock he needs a race!!! Read more
I have had more subway than I can count in my long life. This is the only time we have received sandwiches with hardly any meat.... Light and skinny. I had a lettuce and bread 6 inch and my kids got a tomato, lettuce and bread sandwich. They left off thecheese into the bargain. Pretty sad when you need to put your own lunch meat in to make it a real sandwich. Read more
Ignore the reviews that whine about understaffing. Staffing issues are universal for the food industry right now and complaining... about something that is an industry issue is tone deaf. The people here are great. There was an older woman who served me todayand it was my first time going to a Subway. She helped me choose items on the menu and recommended me things that are popularand things that could save me money. The industry has good people in it and this store exemplifies this. Read more
Okay, Subway is one of my favorite sandwich places. But this location makes sure that I hate Subway a little more with every... order. I am not a person who gives bad reviews on Google (you can check!). But this place has tested my patience. I stop myselffrom giving a bad review after I order, giving the employees a benefit of doubt - they might be having a bad day. I used toorder online and my order would come wrong - every single time. They mess up with the breads, veggies, add-ons - essentially,everything. This is the nearest subway, so I get this option only. I decided to go for a pick up to see what goes on here. Iwas surprised to see it being understaffed and a huge queue (obviously). I am highly disappointed in them. This is a feedbackto the management rather than to the servers. You need to hire more and train the existing ones!!! Read more
A shout out to the new manager Samantha. My 15 year old son ordered the sandwich with bacon and jalapeños on bread ONLY.... Without hesitation, she remade the sandwich and was very friendly and nice and you can tell She is super committed to a positivecustomer experience. And she really boosted my spirits personally talking to her Super sweet lady!! Thank you Subway! Read more
I just picked up a couple of sandwiches at 1910 W Braker and they were FANTASTIC! Great job! Thank you!