Reviews for Pilot Travel Center in Austinburg, OH
Hello, I travel with my husband in his big rig all the time. We love pilots; it's our preference. I've never been... disappointed in all these years. Well on Thanksgiving I was. My husband and I got showers. I typically wipe everything down withwipes and wear shower shoes, Although they're usually pretty clean. Today I went into the shower the trash was not emptied. Nobig deal its Thanksgiving maybe they just forgot, so I proceeded to undress. When I got in the shower there was a used wet washcloth on top of soap dispenser! I Felt so dirty and uncomfortable, and I got out as fast as I could. There's is no way it wascleaned when I spoke to staff they just looked at me as if I had 3 heads. They offered no apology or anything. They just statedok and ended the conversation. When your on the road relaxing feel comfortable and being able to get is so important. Pleasestress this to your staff. Will be posting a review as well. Charlene Read more
Amazing the coffee sucked. The only reason I stopped back on the road. And WOW talk about sorry just can't say it.
always have space to park, small store, needs a whole milk dispenser, people are ok, subway ok, diesel pumps are dirty and have... broken triggers. Air conditioner is really cold in showers very uncomfortable. Not going back there. Read more
Clean, staff friendly and good food options around. Pretty easy backing anywhere in the lot.
I would like this pilot travel centre because they have subway like a healthy food plus they have Dunkin? Donuts for a morning... coffee and really big parking and right next to it they have Speedco in loves travel center as well which is good bathrooms areclean n they have nice T-shirts if u wanna buy Ohio T-shirt Read more
Great truck stop. Love the tarmac all around. Clean showers. Subway is a big bonus. Nice and friendly personnel.
This Is a very good Pilot they have Subway, Pizza plenty of sweets. What every driver wants HOT SHOWERS YES!!! So relaxing... after along day or night of driving. If you not feeling Subway or Pizza all within walking distance Burger King, McDonald's,Taco Bell and my favorite yes Waffle House. This Pilot has plenty of parking plus a service center and a friendly staff.Remember Driver's stay safe we move the country. Read more
This place is a environmental disaster, the trash behind where the trucks park looks like a landfill. The little pond on the... side is filled with degusting trash, horrible to see . You would think this company would clean up this property and keep andmaintain a clean environment for the truckers. Pilot and Flying J takes in multiple millions of dollars from the truckers everyyear. Read more