Reviews for Moe's Southwest Grill in Avon, CT
Food was good, staff and service were rude at this location. This franchise should do a better job training their staff to... treat customers with respect, not like we are an imposition. I will not be returning to this particular establishment, thereare many more friendly places to spend my money. Read more
It's been nothing but issues with Moe's. They once again switched it up and the Moe's Monday is only on the app.
It was FREEZING inside. In August, yes I expect restaurants to have the A/C on, but this was downright cold! Food was... so-so Nacho chips tasted like they just came out of the refrigerator. The girls preparing our bowls was not rude, but not veryfriendly either. I don't know, I definitely would tell anyone it was great and they should try it..because it wasn't & theyshouldn't. I know it is a popular restaurant, I guess I went on an off night..it will be a while (months) be forever I wouldconsider going back. Read more
The food was tasty as usual, but to me what was significant was the great morale exhibited by Robert and the crew up front. It... was obvious the crew worked well together, and the front man Robert (we call the first person behind the counter "the frontman") led by example. When not busy up front he and his crew were busy making sure the dining area was clean and maintained.Impressive. Read more
I arrived at 9:15 pm, the employees had locked the door. Google and their posted hours on the door say they closed at 10 PM... Friday nights. The employee finally came to the door and said we're closed, shut the door as we are saying you're hours say 10.Never coming here ever again. This place needs to get its employees together and rethink how they're doing business. I work inavon and will be voicing my experience with everyone I meet. Read more
I suppose I can?t eat pizza every day. So today I was in the mood for tacos. I decided to go to Moes in Avon. I actually prefer... Moes over chipotle although both are good. Every time I go here there is a line, it moves fairly quickly though. Probably myfavorite thing about this particular Moes is they don?t scream ?WELCOME TO MOES? when someone walks in. The food is always freshand the service is always fast. The only thing I wish they would focus on a little bit is wiping the tables down more often. Iknow it?s tough because they are so busy. Just some constructive criticism though. Thanks a lot guys! Read more
It's a better experience than in the past however staffing obviously a challenge. The portions have reduced while pricing gone... up, I pay more here than I do at other sit down restaurants for more food. The restaurant is clean, however almost always out ofutensils and at least a quarter of the drink options. Read more
Ordered lunch online at 12:39pm. Pick up at 12:54pm. Get there at 1pm. (giving extra time) No order. Stood there for 5 mins... before being acknowledged by a girl coming from the back. She alerts the guy making food who is tending to everyone in line andignoring me standing at the register waiting for something that was supposed to be ready 10 mins ago. He says "i'll get thatout" and goes back to tending to the line. If I had time to stand in line, I would have done so. I asked for a refund and left,because I had to get back to work. Beware : if you order online, what that really means is you're pre-paying to stand at theback of the line anyway. I don't know how often this happens but I'll never go to this location again. Embarrassing customerservice. Read more