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Reviews for Black Rock Coffee Bar in Avondale, AZ

Miggy 1 year ago
1

The drinks are always good. The staff on the other hand not the best as I read in the reviews they do like to stand around and... ignore you. One person in particular I have no clue what her name is but has shorter hair has been rude to me in the past byjust sitting there with her arms crossed chilling when I was ready to order and then after she finally decided to take the ordershe then flips the tablet over and walks away with almost a disrespectful way of it. Then recently as a doordasher I tried topick up an order via drive thru which I have done before. This same lady that works there said we can not pick up orders thereand have to go inside I told her well I don't see that policy and informed I have got an order this way before and asked if itwere OK to just pass me the order since no other customers were waiting. She said not come inside or leave in a disrespectfulmanner. I spoke to her manager/supervisor and she claiming I was rude when of course I was not. I simply asked what's the reasonto get off if no one is here in line and I did not see any policy posted up anywhere. So she took that as rude when her very ownstaff member treats customers with disrespect. The staff needs work or they shouldn't be working there at all. It would of beengreat to have gotten that employees name to make a formal complaint on her. The manager did overall take the time to hear me outand informed me she would talk to her employee but I won't know if that will stand or not as I had already left. You wantblsckrock coffee got to a different location for it and maybe the staff will be better. Read more

True Snake God 1 year ago
5

The staff are always nice and welcoming. The prices are reasonable (better than starbucks). The biggest thing I enjoy here is... that the coffee actually tastes like it has coffee in it, and isn't just over sugared water like Starbucks. Read more

Belen 1 year ago
5

I ordered the blonde chiller and their smoothies. I might have ordered during peak morning time so the drinks were a little more... runny than thick but it didnt take away from the flavor! Inside it's more spacious than it lets on. Plenty of tables and seatingto catch up on work or school assignments. Read more

Rayna Dennis 1 year ago
5

Great stop at Black Rock today for International Dog Day! Riley and Yoshi were so happy to get their bandanas with their pup... cups! ?????? Read more

John A 1 year ago
1

This place is horrible. Seems to be ran by a bunch of kids who constantly get my order wrong and seem to only be concerned with... asking for TIPS! Recently went in Sunday and they had the main door open and I counted over 25 Flys ???? inside the place -DISGUSTING! I ordered pastires on several occasions and they're either stale, cold (when ordered hot) or left off the orderaltogether. Truly sad because it's a local shop and I wanted to support local, but I can no longer give my money to badservice, bad food and bad attention to detail. Read more

Alex 1 year ago
5

Coffee bar is always clean and presentable, the employees are fast and friendly, the quality of the drinks prepared are... consistent and of great quality. --There is handicap parking and a ramp available for access to those with mobilitydevices. --A drive-thru allows for the convenience of ordering from the comfort of one's vehicle. --There are multiple methodsto pay from cash to to debit card scan to apple pay. --There are a plethora of seating options available inside from bar stoolswith "form-fitting" design, to softer cushioned seats, to wooden chairs at tables to serve as a workspace. The price for thesize of a drink relative to other coffee shops is not competitive, but the quality of the drink warrants the "average" cost ofthe drink. A reward system is available for those who find themselves returning to the shop. It's of the "buy ten, get onefree" format. I don't recall if the system is relegated exclusively to drinks or if pastries are also included. A fantasticplace with fantastic drinks. Read more

Guillermo Retes 1 year ago
5

You can not go wrong with making Black Rock Coffee Bar your new favorite coffee shop. Just do it already. They know pull... impeccable espresso shots, steam their milk to perfection, and give friendly and respectable customer service. JUST DO ITALREADY. This chain is the pours the best coffees. This visit, we had: Large Iced Americano Large Iced Caramel Latte Large IceWater Large Hot Latte Read more

K B 2 years ago
5

Love this place! Was down here with my gf and she told me she loved this place so I had to try it. Was the best coffee drink... i?ve had in a while! Love it more then starbs or dunkin and its cheap too! Employees are always super friendly and talkative.And once you buy three drinks you will get a free one! I recommend trying this coffee shop if you haven?t yet!!!! Read more