Reviews for Jack in the Box in Bakersfield, CA
Good stuff had my order ready and right. I usually order custom
Please change your hours of operation. Location is not open 24. *Addition* Please pay more attention to your in store customers;... this is the second time I've walked into location only to listen to drive thru orders being taken while I was greeted then leftstanding. Drive thru receives 100% attention. *Addition* Went to location again they closed early again, I asked what time theyclose was told "12am", i mentioned it was only 1150pm, they said "we had to close early to clean",if you've ever worked in a thefood industry, like I have, you know this is BS; I spoke with Eric. This is incredible rude, if your time says 12am that means12am not 1145pm. I will no longer go to this location, which is unfortunate because it is the closest. I will also be callingmanagement and corporate to report. Shame shame shame.* Read more
Last time I ordered through the drive through there was a rude chick named Jennifer. I think she was the manager. Hella rude. I... went there today and the lady was pleasant and very nice. She was understanding that I have 3 boys and they can be indecisiveabout stuff. She was patient with us. My kids like food here. Me not so much I'm not a fast food person but I take then thereonce in a while for a treat. All in all wasnt to bad this time. Read more
This has been my go to jack in the box for years. I?ve rarely had a bad experience here and I NEVER write reviews but I just had... to. I ordered my food 15-20 min before closing and I get it, everyone wants to go home. I?ve been there but we still spend ourmoney during operating hours. I ordered fries but they gave me the COLDEST and OLDEST fries that are actually disgusting which Iassume they?ve been sitting there for hours. They have a horrible taste and texture to them. The lady practically threw the bagat me. I know it?s just jack in the box.. but again.. we still spend our money and my food is inedible. So thank you. Read more
There are a lot of problems with how this specific restaurant is run. The franchise owners have reduced the operating hours,... yet they leave the drive through menu lights on, causing customers to sit idly wondering why their orders aren't being taken. Tonight (November 03, 2021) I arrived at the drive through and ordered one Ultimate Cheeseburger and one Double Jack withCheese. The order taker thought I said, Jumbo Jack with Cheese, since the two sound alike through a speaker intercom (thanks tothe geniuses at Jack In The Box Corporate). When I got to the window, the cashier had just tried to give a credit card to thecar in front of me, which wasn't his...which meant that the employees accidentally kept someone's credit card ahead of us. After paying, the cashier asked me to bring my car to the front of the restaurant and wait there for my order. After I had seenpeople driving out of the line who had ordered while I was sitting there, I decided that they probably had forgotten about myorder and knocked on the front door window. A short, middle aged woman worker who was sitting at a table near the front door'sinterior and yacking mindlessly on her cell phone waived her index finger at me as in a visual scolding...don't try to enter,it's not open for dining inside. This was incredibly rude as I was a customer awaiting an order that never came. One of theworkers inside behind the counter saw me and ran and got my order, handing my two burgers to me in a torn bag. I'll bet that ifthere were better communication and focus, Jack In The Box could do better. I give this location a D- for customer servicebecause of tonight's events. Read more
This place is just amazing what else can i say? Really warm food delicious shakes specially strawberry shake different from... other jack in the boxes. They also have restrooms and its clean everywhere. The parking lot is big and clean even in the night.They also make the drive thru orders fast which is amazing because the food is hot as well just made. Coming back to this placeeverytime i can for sure.m Read more
I go here too often. It's Jack's place, I love it. I love their magical drink fountain. Lemon coke, no ice... mmmm. All... kinds of crazy flavored drinks. Good service, cleaner than most fast food joints. Of course, I'll be going back. Read more
I?m a DoorDash dasher, I hardly take orders for $4, but this was a rare occasion when it?s slow and I?m like why not. So I walk... in and no one I mean no one makes eye Contact with me or even bothers to ask me the name of my order. Even as I?m wearing ashirt with the Uber eats and DoorDash logo on it!!! Wow after 15min I left. This is a total insult who does that not even lookat you!! Never again will I go to this location Read more