Reviews for Straw Hat Pizza Grille in Bakersfield, CA
Everything tasted great but it comes out on a crazy timeline. We ordered the pizza, wedges, and wings & the crispy green beans... appetiser. Told the girl up front I might come back up to order a beer but I wasn't sure yet. After sitting down and waiting onthe pizza, decided beer would be good with pizza so I went back to the front to order. After waiting in line the same girl said,"oh you can't order that here you have to go to the bar." She couldn't have told me when we first ordered? Go to the bar,bartender is great, beers are all one standard size, come back to the table. Pizza is eventually delivered. It took about 20minutes or so. I get it, it's decently busy and there are to-go orders as well. It is by far the best pizza in town. Over 5minutes after we finished our pizza the wings showed up. They had crisp skin and lots of sauce. The garlic wings tasted brightwith a hint of lemon. A few minutes later our appetiser & wedges showed up. The green beans were fresh crispy & bright, servedwith tasty ranch. The wedges were crispy outside and hot & fluffy inside. Best wedges in town. After the woman dropped them offa guy from the kitchen walked over to us and grabbed the basket of wedges and said, "we're going to go ahead and let you keepthis because we messed up and dropped it at the wrong table." I looked at him and said, "You mean the wedges that are part ofthe pizza, wedges, and wings?" He looked embarrassed and put our food back on the table and said, "oh, you got that?Yeah." Don't ever-EVER-grab a guest's food after when they're eating it. The food is great but the service (outside of the barand the woman delivering food from the kitchen) is subpar. At the end we closed our tab at the bar after just the 1 beer. Thebartender was running around the entire restaurant bussing tables but saw me walk up to the bar, and let me know she'd be rightwith me- which she was. Tl/dr: food is great service is meh. Read more
Pizza not up to par.Been eating pizza at 6 different Straw Hat locations for 40 years and by far this has been the most... disappointing. Pizza kinda taste the same but service really slow and hot hats have been the worst . I would suggest the ownergo to Cerritos location or even Exeter?s or even Santa Maria?s location and taste there pizza and hot hats . I know it?s new butstep it up or get left behind will give them another try soon to see if they got better thanks and sorry for the harsh criticismbut I ranted and raved to friends of mine and you all let me down so hopefully you bounce back. Read more
Not terrible but wings were soggy?you could see the condensation on the bottom of the lid. They were hot but locking them in the... container that hot just takes all the crispness away and makes them soggy. Pizza looked great but tasted bland and was cold.Maybe it was waiting on the wings. I feel like the pizza was supposed to be a little crispy but was flimsy. Might give them atry when I can eat in person. Read more
Really nice place. Wish we could have eaten in the restaurant, but I guess the have a policy that if you come in after 10, you... have to order for takeout. Just remember to keep that in mind if you visit. Pizza was great and the environment was nice andwelcoming. Read more
Food was good, service was average, lots of tvs, lots of beer to choose from. Would definitely recommend this place and will be... back again soon Read more
Food and service was fantastic. Will definitely be going back.
I ordered a pick order of Pizza and buffalo boneless chicken wings. They were good! Service was slow. Since my phone order was... taken by the bartender I had to pay at the bar. I was waiting in line to pay my bill the bartender was cashing customers outtaking cash and credit cards. The bartender continues to cut oranges never once washed her hands prior since she was handlingcash and credit cards. She was even drinking out of her water cup. I understand this is week 2 of grand opening but they is notgood hygiene. The manager should think about doing a reset on cleanliness and sanitation. I?m glad I didn?t order a drink therethat was made unsanitary. Read more
Sad excuse for pizza. Edges were black and crusty. The pizza itself was cold and tasted as though it had been sitting for quite... some time. I observed another pizza coming out of the oven, which was almost entirely black. These people don?t know how to makepizza. This is the 6th pizza place I?ve tried in Bakersfield and they?re all the same. Burned and disgusting. Read more