Reviews for Pizza Patrón Balch Springs in Balch Springs, TX
Trying to order a pizza and instead of answering the phone they answered and just hang up. Took more then 2 hours to order a... pizza. If ordered online they always screw up my order if I can even get the selections I want with there difficult website.Absolutely Ridiculous! Read more
I went here a few days ago to get wings and they were very good. I went through the drive thru to place my order and waited in... my car while they made my order. I would return back. The food was good. Read more
They are all so rude and unprofessional. My wait was one hour for 2 pizzas and the pizza was wrong when I got it. They never... answer the phone. This is the worst location. Read more
If I could give this place a negative 5 i would low quality food [tho I love pizza patrons usually] slow service made us wait 15... minutes for 2 simple pepperoni pizzas when we were the only car there and when I tried ordering ahead they wouldn't pick up thenwhen they finally did they had me on hold 15 minutes and 19 seconds then hung up , do better ! Read more
i called around 9:30 to order and there wasn't an answer the first time. understandable. second time i called they answered and... i asked to place an order for 2 pizzas, then i was told the wait was one hour. then they said 40 mins. so i asked how the waitwould be 40 minutes but they close in less than 30, so would i still be able to pick up ? then i was told i can't pick up after10. so i asked how it would be possible for my pickup time to be after closing... and they responded by telling me as long as iget there before ten i would be able to receive my order. ok so the wait is neither 1 hour, nor forty minutes. haha so it isready for pick up? ok. so she rudely continues repeatedly asking if i want my order or not. i say i'll be there before ten and iwas. i have no complaint about the girl that attended me at the window she was nice and just gave me my order. but as i waspulling off the other girl started snickering and smirking. my receipt says marlyn m took my order. i hope to not have toexperience foolery like this again. Read more
I always have good service at this location, and the pizza is always good, but I just ordered a pizza and none of the employees... are wearing masks here. Meanwhile, customers are actually wearing their masks inside your restaurant. This makes no sense. Assomeone who has a lost a family member to Covid, please Pizza Patron manager, have your employees wear masks. Safety first. Read more
The pizza I ordered was made incorrectly, but after having explained it to the manager they made the order right. The correct... pizza was as good as it gets. Thanks for being cool, that was my lunch! -the security guard across the street Read more
Ordered online and told my wait would be twenty minutes? after thirty minutes went to the drive thru? waited five minutes for... somebody to greet me and then took my money? waited another twenty minutes for another person to ask me what my order was?waited another five minutes to finally get my pizza?. Definitely not worth it!!! Read more