Reviews for Whataburger in Balch Springs, TX
Horrible service! Waited 30 minutes to get my food and my order was wrong!
This place is so quite, literally. No hello or welcome, just people starting at you. Food was great, delicious, the best... burger ever! ???????????? Read more
As always this place is so yummy to eat at every time I go to Texas we have to go to Whataburger. Their food is really good I... just wish sometimes they would get our order correct instead of having to drive back to get our order fixed. But other than thatthe burgers are great and the fries are good. And their little ketchup packets are pretty cute. And they're big drinks are sobig. Definitely will be seeing you again Whataburger when I head back to Texas. Read more
Worst whataburger I have been to. Took 15 minutues for takeout when the restaurant was not busy. Employees can be seen standing... around looking at their phones and gabbing. When I finally got my burger it was SLATHERED in mayonnaise. Read more
Worst worst experience. Ordered my food at around 8:05. I sat down in lobby for one hour while people who ordered after me got... food. People who ordered before me also never got the food. We both requested a refund and it was now one hour and 30 minutesand still no food or my refund!! I was made to wait to get my money back. Nobody wanted to give me the regional manager number.Something has to be done, all the lobby employees were just laughing about the situation. Don?t no how they are in businesses.To add on to this I ordered 2 orders and they gave out about 10-15 orders before ours. Read more
A very nice, big, clean, and awesome Whataburger location in Balch Springs. Stopped by for breakfast one day and the service was... very attentive and friendly by their staff. Of course, the breakfast food is mouth watering as always at Whataburger! FiveStars ?? for this amazing staff here! Read more
Day shift cool , night shift horrible people are always disprectful , they say don?t close but once every week they have cones... out , the lady asked me what type of dipping sauce I said bbq she screamed through headset & said what type of sauce I screamedback & said bbq & said nvm your customer service is horrible & drove off definitely gonna stick to the other fast food placesaround there way too rude for me & MIND YOU THEY HAVE LITTLE FLIES IN THERE FOOD , there burgers smell like fish oh lorddd neverin my life again Read more
Atmosphere was comfortable. Food was great as always. The young man that was placing our online order on the tray as we... approached the counter was named Christian M. (I made sure to ask) He presented himself in such a friendly and inviting way thatcreated a pleasant experience. Read more