Reviews for Dunkin' in Baldwinsville, NY
The drive thru line looked very long but they are extremely fast. In and out service for the stuff we need! America runs on... Dunkin! Read more
Love Dunkin' especially when they have app deals.
So twice I have to call for a bad customer service on this place. I drive up to collect my order. I get, "what did you... order????" Pumkin Cols brew. "What was it????" Scream pumpkin cold brew. Women had it in her hand put it back down. This wasafter waiting for 5mins for the car ahead. I was passed I drove off. Other time young women went and mocked me for saying hiNikki may I have. She said it sounded to personable who does that. Ya 48 or downer street could have my business. Read more
Much better than a Starbucks experience. Very friendly crew, even gave our dog a biscuit.
The coffee here just gets worse and worse. It seems like they just brew one big batch and just leave it sitting around. What... happened to brewing less, more often. Apparently quality isn't a priority here. Also I ordered my coffee with 7 Carmel, and oat milk, and my coffee is handed to me nearly black. I get it. Following instructions is hard, especially when I'm the onlycustomer there???????? Read more
First time visiting this location, had an overall good experience. Employees were polite, friendly & professional. Gave them 4... stars instead of 5, because of the price point on the menu. Would be nice if the cost was a little lower. Read more
***UPDATE*** They must've had a major overhaul here. The staff was funny, everyone seemed to be having a good time behind the... counter. The flow of getting the orders was good, even considering now having the "On The Go" orders. I pray this place stays just like this! -One of the absolute worst Dunkin's I've ever been to. They are very unorganized, their main focus is the DriveThru so they leave everyone ignored in the store. The employees carry an attitude as if they couldn't care any less about beingat work and doing their jobs. Read more
I love their breakfast foods. Always hot and fresh and they compliment my crazy looking car when I'm at the drive-thru lol.