Reviews for Starbucks in Baltimore, MD
Actually 0 star, the lady at the counter was just rude rude rude...attitude just from me asking if a pistachio latte is hot!! I... would never get a coffee or anything from this Starbucks again Read more
Just came from there and ordered four teas , asked for something with no caffeine and Hot. The dude made suggestions and then... served us four teas with no sugar wow for the children. Never mentioned it. Now I'm 20 minutes away. Read more
This is the worst Starbucks I have ever been to. You should not have to wait 40 mins to get a coffee. The employees are... extremely rude. Refused to give me a refund when my plane was boarding and my drink was not made. I was here 2 weeks ago and itwas the same situation. Rude employees, huffing and puffing when you placed an order at Gate B. I stood in line 30 mins lasttime and did not get a drink then. Today, the employee thought it was more important to be on her phone, then make coffee aseveryone was waiting at least 20 mins. I've had it with this place. Do not waste your time. Dunkin donuts further up gate. Read more
Currently standing with 20 other people all waiting to have their orders remade while I?m watching 2 employees stand around... chatting, one doing dishes one ringing up new orders and one actually doing anything productive. Staff is extremely rude to topit off. Read more
The worst. Extremely slow, didn?t get my order right the first time, and failed again the second time. Refused to tell me they... were out of a sandwich when I ordered, so I assumed I would get it (I ordered a few items), and only when I was waiting for itat the counter I found out it was out of stock. Crazy! Why won?t you tell me so I can pick something else and you make somemoney?! One star extra for the one staff member that was friendly and seem to know what she was doing. Read more
Low rating for this joint (usually the case for airport food/coffee) Baristas are wonderful. But man alive the cashier was a... pain! Talk about unprofessionalism & laziness. If you don?t want to work give up your job to someone who will actually do thejob well! Read more
Perpetually understaffed at this location. Monday morning at 5am with 15 - 20 people in line and there are only 2 staff members... working. This doesn't count all the people who left the line because They couldn't wait 20 min in line before their flight. Thestaff worked as quickly as they could, but it's not fair to them or the customers to always be short staffed. Read more
What a great customer service here at Starbucks BWI - D Pier Checkpoint. I was confused at first I don?t know what to get cos I... was having a rough day. Ida brought a smile on my face telling me she will hook me up with something that I will like and shedid with exceptional and I can?t expect nothing more than that. Salman on the other side was so professional telling me allstuff he?s putting together to make my coffee great. The taste, I can?t say here until you patronize this team. They are just anasset to the STARBUCKS as a whole not just this location alone. Great sense of humor, great customer service, well clean areaand their professionalism is top notch. Read more