Reviews for Jimmy John's in Barberton, OH
I?m very disappointed in jimmy johns. The cashier named John rung up my order this evening and added an extra sandwich to my... purchase! Yes, he charged me for a #16 club Lulu added cheese that I didn?t order. I took my receipt back in trying to give themback this sandwich I didn?t order to get refunded, to no avail. They told me because I paid w/ card they had to cancel theorder(wait 5-7 business days for a refund). Then charge my card again. I walked out letting them know I was making a review andthey didn?t care. Read more
I bought a J J GARGANTUAN sandwich it was delicious!
Ordered on DoorDash because the Barberton location did not take online orders for some reason. Food never showed up! $50... dollars worth of food to not show up! I mean seriously! Horrible! Read more
I usually don't post reviews on chain restaurants like this unless I have an exceptional experience- usually exceptionally bad.... I've passed by so many times on my way to the Chipotle next door and wondered how they even get any business, it always seemsempty when I do pass by. I decided to stop tonight after I went into Chipotle and I want to comment on a few things. First off,the restaurant smelled extremely weird upon entry. No clue what that was from; I was so hesitant to even try the food after butthe workers attended to me so darn quick I didn't even have time to debate. I was in the store for maybe 3 minutes total, freakyfast if I'm being honest. I didn't care about the smell of the place after I walked out so I tried this perfectly wrapped littleThai burrito they just gave me and I just knew I had to look up their reviews and leave one myself. I'm not sure how theymanaged to walk out to their garden and pick the vegetables they put on my burrito they made in seconds but they were so freshthey had to have been picked while I was there. I hope they make this wrap a permanent option and I hope their reviews turnaround because this place is wayyy better than a 3.6 star rating. Maybe it was a one time thing idk I'll update later bc I'm onmy way back for another one ???????? thanks to the Kaitlyn and Jason, this was an exceptionally great experience for me!! Read more
This was horrible. Placed an order at 7 and got old bread, 2 slices of tomato, a smidge of onions (ordered extra onions) on... giant subs, virtually no mayo (ordered extra mayo) and cucumbers (ordered pickles not cukes). When I called to complain I wastold I should have said I wanted my order delayed so they could make fresh bread (I didn't specify a pickup time), then I wastold the issue with the tomatoes, onions and mayo was it was near the end of day (they close at 8), and they made the sandwicheswith what they had left - like putting cucumber vs pickles. So . . . The moral of this story is it was the customer's fault forplacing an order 1 hour before close and expecting the sandwiches to be fresh and complete. Shame on the consumer for expectinga national chain to actually give you what you pay for! After challenging the person on the phone about blaming me for notasking them to provide fresh bread or state we actually meant extra mayo and onions and define cucumbers are not pickles - theyoffered me a refund - big deal. Sandwiches sucked and customer service was rude and non existent. Boycott the Barberton Ohiolocation until they realize they need to provide customers what they order and don't blame the customer for the restaurantsmistakes! Read more
I usually get food here all the time but today they didn?t even put anything on my sub besides cheese and lettuce? what a... disappointment. Won?t be going there again I?ll take my money to chipotle next door. Read more
Top notch cold cut sandwiches made freaky fast. Best service in this plaza. Pleasant, lighthearted atmosphere. Always a prime... stop for lunch. Read more
Food NEVER arrived, tried to call multiple times and NO ONE picked up, had to get a Door Dash credit. Never going to order from... them again. Read more