Reviews for A&W Canada in Barrie, ON
Friendly staff, clean, quick service, and fresh. My muffin was quiet greasy though.
I ordered a mozza burger combo and I was told 6 minutes wait on the order, 15 minutes later after a large rush I still don't... have it and asked where my combo was. He said he already handed it out and tried to blame me for someone else stealing the food.I then had to wait even longer to get my food and after it was made up he left it on the counter and walked away without evensaying a word much less am apology. No wonder someone stole it on the first place if you just place food on the counter withoutsaying what's what. Read more
Ordered through Uber eats. Failed to give me all the items I ordered. Make sure your staff are viewing orders thoroughly as I... had ordered 2 orders of chicken wraps and only received 1. Thank God Uber eats refunded me. Read more
Convenient location on long trips up north, but you do pay a hefty premium. It seems to be substantially more expensive at these... locations vs elsewhere in the cities. A single burger on it's own was $10. Read more
Been there twice in the past two weeks and had the same girl serve me. Very polite and friendly but needs to learn the... menu. The first time I ordered, I asked for 3 chicken buddy burgers and one beef. She didn?t understand what I meant by beef. I repeated myself 3 times giving her the benefit of the doubt that she couldn?t hear me so I had to ask for cow before shefinally understood. Then I asked to have lettuce, tomato and onion added as they don?t come with them. She told me they did soI had to explain that you have to ask for these extra toppings for the buddy burgers. She even went to the back and asked thekitchen. Then my order came to $21.17 in which I gave her $30.15 cash. She proceeded to tell me it was 17 cents so I had toexplain to her a few times that pennies have been out of circulation for years and when paying by cash, you round up or down. She still didn?t understand. I should have checked my bag before leaving, guess what, no onion, lettuce or tomato on any ofthem! My bad for not checking. Back again today, same girl and same conversation about adding the toppings. She again went tothe back to confirm with the kitchen and nope, they don?t come with them, you need to ask for these extra toppings. This time Ichecked my food and they at least got 2 of the 3 toppings. I didn?t dare pay by cash and have to go through that conversationagain. I?m not one to complain and write bad reviews but after going through the same issues two weeks in a row Im hopingmanagement might see this and help with training. You know it?s bad when the customer has to explain to the employee abouttheir products! Read more
Good value for money however the service could be better. Service with respect to the speed in which the order was fulfilled.... This has nothing to do with the individual serving us. The systems at these fast food chains should be able to anticipate thevolume of food and prepare accordingly. Read more
Had an awesome lunch here .Had one of their new bistro burgers ,it was delicious . I wish I had got the name of the young lady... that served me , she was awesome , friendly and extremely efficient. Great tasty burger with of course a A&W frosty root beer. Read more
Did not want to serve us at 9:50 and closed their gates, we were starving!