Reviews for Papa John's Pizza in Barrie, ON
Ordered a large pepperoni sausage bacon pizza a few weeks ago from Papa John's at 336 Young Street. The delivery guy shows up... go to pay him and his debit debit machine had no paper. The pizza wasn't really cooked that good and the next everybody thatate it was sick running to the washroom. I've heard from several people that they had the same experience I wouldn't even givethis place one stair. Read more
Best pizza I have had in a while. First time ordering here. Had stuffed crust an jalapeño poppers. Order was delivered hot and... fresh. Will order again. . Read more
I would never order from this Papa Johns location again (336 Yonge Street, Barrie). In May 2022, I placed a delivery order... through the Papa John app. A glitch in Papa Johns system (on their side, not mine) meant my order was never received. HOWEVER,my credit card details were loaded in the app, and so I was charged for the pizza, delivery and tip for the driver. I receivedno pizza - and no refund. I submitted an online feedback form through Papa Johns website. I also called the 336 Yonge StreetPapa Johns location directly a couple times. The manager there has never called me back or acknowledged my inquiries. Afternumerous calls, over a 1 month period, to Papa John?s main customer care (and having to hear the same routine answer of ?theorder shows it was cancelled? - but no one able to tell me why my money was never credited back to my card), I elevated theissue to a supervisor. I finally got a credit for the amount they had billed my card. I used it, and it?ll be the last time Iever deal with Papa Johns again. I recommend to everyone to remove pre-populated credit card info from your Papa Johns app, ifyou use it. And if you ever have billing issues, do not expect this location nor the main customer service line to be of anyhelp. Probably the worst customer service experience ever. Read more
Ordered a large stuffed crust pepperoni pizza. The pizza came with no pepperoni even though it was on the sticker on the side... of the box. Called the store and they basically hung up on me. No apologies or anything. Check your pizza before paying forit. Read more
We love their pizza, first time at this location and not the best impression.We wanted a small pizza with a thin crust and had... planned to order some more food that would have been just over $100. However, we were told that they only do large pizzas withthin crust. Huh?! I told them that we have ordered delivery for years, small pizza, thin crust, same order, over $100 @ home, noproblems. They refused to make it! Any pizza makers out there?! Correct me if I'm wrong, would it be the same effort making asmall, or large thin crust pizza? Profit aside, any order is better than no order. We left and went to Pizza Nova, thin, crunchyand yummy! ???? Read more
The staff is great! Always friendly and efficient. And Suresh, the boss, is terrific as well. Says hello when he can and cares... about his customers. Doesn't take them for granted! And the pizza! Please, it's delicious! Read more
I ordered the combo deal at papa johns through skipthedishes because its was cheaper. The combo deal is pizza ands crispy wings... and i had it delivered. once delivered i found that the crispy wings were soggy and not only that i had the wrong pizza....They gave me a papadias "panzerotti". I called skipthedishs and they couldnt get hold of papajohn so they only give me half mymoney back, which is good. But now i was stuck is soggy wings and a papadia that i never wanted. so i cut into it maybethinking it had my toppings i ask for no... it was totally wrong, but not only did it have the wrong toppings. It was the worstpanzerotti i've ever seen made. "submitted photo below" The cheese was on the left stuff in a big ball, toppings were all inthe middle row clumped together and the sauce was all on the right... everything should be mixed together and not separated... i wasn't happy at all. i will not be returning in fear i will get another repeat dinner. Read more
If this was my first time ordering I wouldn't order again. I asked for tomatoes and there wasn't any on it also the pepperoni... was almost burnt and there was hardly any sauce. It was almost like it was made earlier and then warmed up. I am reallydisappointed with my pizza. Usually it it very good but not this time. Read more