Reviews for Scarpaccio Ristorante Grill and Wine bar in Barrie, ON

This is a group from our condo who eat dinner out once a month. Chose this as I was at a banquet downstairs end of April and the... food and service were top notch! The group loved it as no music playing, nice set-up and great to be able to talk to each other.Food was delicious. Highly recommended. Read more

The chef and waitress who served me were phenomenal. The chef genuinely cared about the food he was serving and it showed.... Unfortunately the chef left but the service was some of the best I've ever had. Read more

The Monte Carlo Chicken wrapped in prosciutto and the Chicken with Marinara sauce amazing. Great taste. Service was great.

Actually really good. I ordered the steak which was cooked perfectly. Staff was super friendly and attentive. Not sure where... these bad reviews came from. Read more

been here many of times Good food Friendly staff , sometimes quite but after reading some of the responces and talking... with the owners gee some of the things they have to put up with. Firstly while asking about some of the reviews , I figuredthere had to be 2 sides to every story . the Owners said because they are a restaurant in a Hotel that they see and get eveytype of customers , Buisiness girls that have many phones for business prurposes of course , wanting or needing to charge theirphone , well this could be done in their room instead. also people that write complaints after the fact but never gave therestaurant a chance to correct a problem with their food , but instead vent on review sites . There are certain standardsand policies that every business has and I suppose some guests just dont like the word I sorry but that is not possible .One Story the owners told me was of some guest that were haveing a gathering in their room for 20ppl . and orderd food form acompetitor pizza place and already had thier beverages of choice , but procedded to the restaurant to ask for cutlery andplates and wine and bar ware and ice as well as lemons and limes ...... and the guest just assumed that the owners should giveit to them for free as they were guests of the hotel .... When I heard this story I thought really !!!! but they say theyget it all the time and when they say no I m sorry well this is how we read about some comments on these review sites ..... Very sad. Every time I have been there for business or pleasure I have enjoyed and will continue to do so ..... Read more

Unlike the other reviews, the service was very friendly. The food on the other hand was awful. Everything was previously... frozen - we got a couple different things from the barrielicious menu and everything was bland and watery. I had the vegetarianoption which was basically just watery potatoes with the odd vegetable here and there- you would think for something likebarrielicious where you know people are judging you that you would put a little effort in - come on guys, crappy pubs havefresher food than you do. Read more

Extremely rude! I called down from my room to enquire about their menu options and not only did the gentleman over the phone... interupt me more than once, but he was extremely condescending. I guess you could say that the only positive outcome from myexperience was that I was able to make right the decision to order out from another restaurant (glad I didn't give Scarpaccio mybusiness). I completely agree with the other reviews, Scarpaccio is not at all customer friendly, which is a shame because thestaff at the Monte Carlo Inn are extremely friendly, it's too bad that the hotel doesn't have a good restaurant onsite tocompliment the hotel. Read more

Strange place. Not at all customer focused or business traveller friendly. Surprising for a restaurant that is attached to a... hotel. Staff indifferent, food mediocre at best. I do not know how they are still in business with many other betterfood/restaurant options very near by. Do not bother complaining... they will argue with you. RUDE and ignorant Read more