Reviews for Tim Hortons in Barrie, ON
There?s an old lady . it looks like she dont wanna work. she is just forced to do work. i asked for straw and asked for extra... sweetner in my coffee. she replied that you need everything from our store and i was making them to work anyways you are gettingpaid to serve your customers . i was quite and didnt reply because of her age. its not that i was not able to respond but She isold and i didnt want to disrespect her. please if you cant work in this age just quit. Read more
The coffee I received here today taste like instant coffee, brutal! What a terrible way to start a Friday morning
Worst experience of my life. I visit this Tim Hortons almost everyday, and this girl tanpreet or something who doesn?t even know... how to pronounce her own name was so rude. If you don?t know how to take orders or listen properly DON?T DO IT !! As simple asthat. And you need to keep your attitude to yourself. Will never visit again. Tim Hortons you need to change your employees forthis store specifically. Read more
Did not like the food and drinks. I think they have reduced the size of begal as well. Tim Hortons used to be so good but not... anymore. The new cups for the cold beverages are garbage, when you will try to take a sip it would spill on your cloths. Read more
Went there today and the service was definitely not even what I could consider basic customer service. I haven?t been to this... location in a few years, but when I worked in Barrie I went almost daily and never had an issue. Today was a different story.All I was going for was a vanilla dip donut for my son, which was very much much on the menu sign in front of me. The ladyworking drive thru told me they don?t carry those there. So I said okay, I?ll take the strawberry swirl (also on the menu sign Iwas looking at) and she said no that one is over. At this point I nicely mentioned how that was strange because I was looking atthem on the menu, which she ignores completely, so then I try again and ask for a maple dip and she just responds with ?nonever?. At this point I was over playing the guess the donut game so I told them nevermind. Firstly, I?m not local so I didn?tknow they never have the maple dip there, secondly why didn?t she at least give me an alternative donut that they did actuallyhave in stock at the time and maybe I could have chosen one. Honestly, I am not expecting amazing customer service at TimHortons, let?s be real. However, an ounce of basic service would have be nice. It?s not even about them not having the donuts,it?s just the way it was handled. Read more
This location used to be good but has gone downhill fast in the last couple years. Used to be a regular here but not anymore. I... feel like I'm gambling, taking my chances if my order will be right or not Read more
The whole drive thru experience was a big mishap. I ordered two sausage breakfast sandwiches, I mentioned I had an offer on the... app. 2 for 5$. As I come up to the window they are asking what I ordered. I told them what it was and the old staff membersighed and went to fix up my order once I told her what it was. I showed them the offer and it was activated, they said it takes3-5 mins to load once activated. I mentioned I?ve never had that problem with Tim Hortons before, it always loaded on time forme. The old Lady with long hair said it?s because the wifi sucks at their location? I use Data anyways.. They told me the finalprice was 9$. I said can I come inside and wait for the offer to load because I?m using the offer and not paying 9$. They saidsure in a why and I wasting their time manor. Absolutely no manors and very rude staff from the two old woman. I come inside toget my order, the old short lady was still very rude, very disrespectful. Does no one else read the reviews about the staff?Lmao The breakfast sandwiches turned out fine, is why I gave 2 star, but the way the old staff treat the customers is hilariousand atrocious. One star. The owner should check in with staff in regards to manors and respect. If this was my business theywouldn?t be working for me. The short elderly lady with the grey hair shouldn?t be working with customers. The old lady withthe long hair needs to treat customers with respect and curtesy. 9:15 am November 7th 2021. Read more
First time here. I rarely get out and was excited to go for lunch and get a coffee only to realize my large coffe was a steeped... tea and not a coffee. Plus was double charged for trading cards, not cool. I didn't notice the coffee error till I was back atwork ugh. Read more