Reviews for Whataburger in Bastrop, TX
Not the first time that I?ve been stuck for a long time in the drive thru. Something needs to be done about it. I have been here... 35 minutes and estimate at least 15-20 more the way is going. Giving 3 stars because it?s not the employees fault and normallyhave no issues with food. Edit: It will go faster now since two cars in front of me left. ??????????? Read more
Last two times I went here were completely horrible. Forgot the patties on my burger, put NO onions on my online order because... I'm allergic but both burgers had onions on them. They also lost my order last time and forced me to wait an hour while all thenew people showing up after my order was placed got their food right away while I sat. Wasted 22$ here tonight do not recommend.This location and the workers here just doesn't care anymore. Read more
I was thinking this would be like any other whataburger off the block, but the employee named Brendan was such a great help that... he truly made my visit a great one. His customer service was astounding and he was very accommodating to my needs. I woulddefinitely recommend anyone to come visit this whataburger purely for excellent customer service. Read more
Just picked up a replacement burger from one that was wrong and it's cold and what looks like a bite taken out of the patty....... So disappointed in this establishment of I won't be going back! Read more
My family and I traveled from North Central Texas to Bastrop down in Southeast Texas on June 16th, for our annual family... reunion at Buescher State Park. We checked into the hotel and went to the local What-A-Burger for lunch. We were laughing,visiting and just enjoying a great burger. We were about halfway through lunch and a What-A-Burger employee Named Otha, broughta large Dr. Pepper milkshake to the table for our granddaughters to enjoy. Ms. Otha sat with us at our table and visited withus for about ten minutes, getting to know us and just relaying a friendly attitude. As we left I asked her if she?d mind if wetook a picture of her with our family so we could look back and reminisce about our four days in Bastrop. What a great visit weall had! So if you?re ever in the Bastrop, Texas area, drop in to the What-A-Burger on Hwy 71 and enjoy a great meal and besure to say hi to Ms. Otha. Thank you What-A-Burger, Bastrop, for such wonderful customer service and delicious food. We willvisit again when we?re in the Bastrop area! Read more
This place needs extra lanes the line is just way to long. Fortunately the pick up was quicker. It?s not their fault they get... full the food was accurate and good. However corporate needs to do more for these employees they need to make the drive throughmore efficient with extra lanes and more staff. The cashier inside was so nice explained they were running late but was so niceabout it I wasn?t even mad. It wasn?t too long passed my pick up time maybe a minute past. I give 5 stars because the staff andthe food was good. Also this cool tote bag. Thank you. Read more
So 2 weeks ago I gave a 5 star. 2 days ago staff changed and order taker AND window peson changed. Took 23 minutes more to get... order filled, and was told because of call-in orders. I went same time and day as I have for last 3 nonths. (I go twice aweek). Tonight even worse. Drive-thru lane closed, AND inside closed. Little after 12, and can see a full staff getting payed tonot figure a way to take care of customers!! Read more
The team here are friendly, the food is pumped out quickly - yet made fresh and piping hot. The restaurant itself is greasy,... slippery, and overfilled trash bins. Not a terrible thing... but it was very noticeable. But - had a good time! Read more