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Reviews for Burger King in Baton Rouge, LA

Melissa Smith (missy) 1 year ago
1

Horrible place never gets the food right! Overcharges you for stuff you didn?t order and won?t replace anything. Even if you... bring back the receipt like told over the phone then in person told to bring back the burgers said no problem to bringing backthe burgers to show the shift manager But to have him refuse and argue with me that I didn?t have a burger to show him. Weordered 4 meals one whopper plain no cheese (since when does the whopper automatically come with cheese). they charged us for 5meals and one extra fry and drink and I didn?t want my money back for that mistake I just wanted the plain whopper NO CHEESE. Mydaughter went back through the drive thru to order a second order immediately after cause they forgot something? a double baconwhopper meal and got a whopper jr meal instead SMH but not asking to replace that only the whopper plain no cheese afterbringing the burger back. Nope the the shift manager insisted he made and bagged both orders of food himself well you can be thejudge of that (but this is also the person I spoke to over the phone not 5 or 10 mins before claiming he couldn?t find ourorders n stating we would need a receipt only to fix it but now remembers he made all those orders n bagged it HIMSELF!! Oh andstated they weren?t out of Coke when we were told they were out by the rudest customer service reps. Really Lmao!) and I didn?teven want that replaced cause that person just went ahead and ate the extra meal they charged us for before. Lesson - Checkalways before leaving here but all in all Worst place hands down need new staffing and I will drive another 10 mins now toanother Burger King that knows what they r doing. Hell I?ll eat mcds before dealing with them again! Read more

Karsten Crump 1 year ago
3

Mobile order went down well, got everything i ordered, but they gave me onions on my whopper when i specified no onions, and... people inside were yelling at each other. Employees either not reading the customization or not caring is getting REALLY old. Read more

Tina Brown 1 year ago
2

I just recently moved near this location and out of the 4 times I've visited this place my food is always cold. Fries are ok but... burgers are always old and cold. I love the flame broiled taste but old cold meat is nasty. Read more

Derek Lavalais 1 year ago
1

I just had the worst experience from the drive thru at this location. I got to the window and the lady asked for my coupon. I... said they don't normally ask for it but I have it. She raised her voice repeatedly and asked for her manager to come andexplain. The manager was even more threatening with her tone and when I gave her the wrong change, she yelled and said, this isnot the right amount. The staff there is not professional and I understand why because the manager is exactly as her staff. Ihope this complaint is read by the right person. Please! Read more

Leonard Gaines Jr. 1 year ago
1

I asked for a whopper plain I don't know if he heard me, but I got a whopper with everything but cheese. I told the lady in the... drive thru. She seemed like she was bothered by the mistake. This is what I got instead. Thanks. Read more

loueezy rap 1 year ago
5

I came here 3 times last 30 days. I came in the afternoon today 9-6-22 and the food was served great. The inside was clean. I... love the touch screen drink machine they have. The workers are friendly. I look forward to coming back to eat when I have plansnearby. Read more

Brandon I.T. 1 year ago
5

I do app-ordering for take-out from here constantly. I always get what I ordered (even the kids' special orders). Sometimes it... can take a few extra minutes to get my food but it's usually order many items (10+) for feeding the family. Read more

N Harris 1 year ago
1

Do not eat here. I called to report that I found plastic inside of the burger, the manager lets me know that the burger comes... frozen, the meat comes frozen but the other items DO NOT! Someone had to have made the burger and place the toppings in itcorrect? Don?t you think that?s where it happened? Ridiculous! Instead of apologizing and saying hey sorry about that, we willlook into it, it?s immediately, they come frozen, that has nothing to do with the burger, the meat is only portion of theburger! Geez! I didn?t even ask for a refund or insinuate that I wanted one. I order from here almost daily, Tf. Stay away fromhere. Read more