Reviews for BurgerIM in Baton Rouge, LA
Got burgers from here several times over the past 2 years. Hands down best burgers in the area. Compared to burgersmith the... price you pay for the size is much better. The staple burgers are great but the specialty ones are amazing. It's cooked to orderand always fresh/hot. Read more
Burger was good and they serve the best French fries I've ever had. Portion sizes were great. Girl that checked us out was super... friendly and helpful. Read more
order food on doordash because they phones were off the hook. once arrived after receiving text order was confirmed and ready i... was told they meant to call and tell me that they were out of stock on the shrimp eggrolls. so i said well can i get a refund?the girl stated it will take a while i said okay. the cook asked what i wanted and she told him then she came back and said ifyou mind waiting 10-15 more minutes we can have them done. i said okay so y?all have the shrimp eggrolls or not she said yes wejust limited on stock?i said okay?waited 15 minutes and got the message order was ready. when checked the order it wascheeseburger eggrolls. called back and was placed on hold then when the girl finally came to the phone she going to say oh iforgot to mention we only had cheeseburger i said when i asked was it shrimp you said yes. i asked for a manager and she saidshe was so i said can i speak to someone over you she lied and told me she was the owner. i hung up and a man called back sayinghe the owner. i?m like the girl just told me she was and i don?t know what kind of games y?all playing. he asked what happenedand as i?m explaining he cuts me off and say she didn?t say that i said how would you know you wasn?t up there so he tells mei?m hostile and i said no y?all unprofessional and have bad customer service. that was my first and last time eating here Read more
what an incredible place. I was kinda stressed when I entered, but after spending only a few minutes there, I felt great (and I... hadn?t even tasted the food yet!) The food was amazing. I got a fried chicken sandwich with bacon and fried jalapeños. Ifailed to take pictures of the food, and for that I apologize to all my loyal followers. As always, It?s an honor to serve youand provide Google with a valuable service for free. Read more
First time going to this place in a few years and it's still one of the best burgers out there. Always fresh, hot, juicy, and... seasoned well. I got the NOLA burger and it had gravy on it. It was actually really good and it also came with a cup of gravy onthe side. I don't think it's on the regular menu and may have been one of the specials of the day. Good stuff and plenty more totry on future visits. Read more
I was just at BurgerIM with my fiancé and had ordered a Gnarly Barley Jucifer. The keg had kicked before they could top off the... glass. Our waiter informed me that they were out of Jucifer but they would pour me another beer of my choice. I replaced it withTin Roof Voodoo. While I was waiting for my Voodoo, I took a sip of the Jucifer and it was sour and flat. I brought it back upto the front and informed them. When the Voodoo was brought to my table, I took a sip and then noticed that it was dark grey incolor. I had initially thought it was the glass but sure enough it was the beer. Voodoo is supposed to be golden andtransparent. I drank what literally looked liked moldy sewage. I brought my beer back to the front counter once again andinformed the employee. He then poured me a Bud Light. I took a sip of the Bud Light and it also was very sour. I then decided tojust get a bottled beer...by this time I'm pretty frustrated. I ordered a bottle of Parish Brewing Cane Brake. I took a sip ofthat beer and it was also sour. I looked at the date and it was bottled on 1/22/20. It was over 12 months old!!! At this pointI'm very upset. I ask to speak to a manager and they kept giving me the run a round. I patiently wait for the manager and no oneever comes to our table. They had the cashier bring me a refund of my beer and I made it very clear to him that I wanted tospeak to a manager. He said the manager would be right out. Long story short, "the manager" never came. I can't even begin todescribe how incredibly upset I am about the piss poor customer service and supposed management and the EXTREMELY UNSANITARYbeverages they are serving. Whoever is in charge of sanitation and making sure that the beer lines are clean and clear needs tobe FIRED!!! SERVING MOLDY BEER AND 12 MONTH EXPIRED BOTTLED BEER IS COMPLETELY UNACCEPTABLE!!! Also the fact that managementwouldn't come and speak with me shows me the type of establishment they are and makes me wonder about the san Read more
Today was my first time here. I got the Philly cheeseburger and the garlic potato slice fries. Omg it was the best burger and... fries I?ve had. I could literally just eat the fries. I?ve been craving them since that day. Lol Read more
Got the Duo combo with a normal Angus beef burger (medium well) and a crispy chicken burger with Cajun fries. The burger was... cooked perfectly, with the cheese on top melted enough to be soft and gooey. The house sauce was an excellent touch as well. Thechicken was just the right amount of crispy and the meat itself was very tender and light. The fries were perfectly cooked andhad the right amount of seasoning. Definitely a place to make a quick stop and enjoy a great meal. 5/5 Read more