Reviews for Papa Johns Pizza in Baton Rouge, LA
Shortly after ordering online, I received a call letting me know they were out of wings. I asked to get a pizza at the 6.99... price as part of the deal I ordered. No, I would have to pay full price. Deal prices are online only, ok cool but if you are outof something substituting it for a product of equal of lesser value is a NO BRAINER. Guess I am going to NY Pizza. Read more
Don't order delivery, good is always cold and late and don't even try to get the guarantee they offer they will not replace... orders Read more
This is the best Papa John?s in Baton Rouge. The staff are always nice and even get to know you. They don?t seem to have a lot... of turnover, which must say something good about it. The orders are rarely wrong and most of the time your order is done aheadof time. Read more
Imagine my surprise finding a pizza at my door when I was on my way to work this morning, only problem is it's not mine. This... pizza with extra toppings cost $26.88 plus all the fees and taxes. Someone names Kayla ordered this last night and it wasdropped at my door which I found this morning. This is typical for this location. I ordered from them one time and they didn'thave any drivers. Instead of them calling and telling me, I had to call them two hours later when I was still waiting for myfood to find this out. They are unorganized and you can order at your own risk because there's no guarantee you'll get yourfood. Read more
After calling this location, as I always have done so to place my order, I'm told "The call center must have messed up your... order. I dont have an order for you." I ask for them to make me a pizza while I wait the 15 minutes. While I wait, I takenotice, the place was very unsanitary, no gloves being worn to handle the food. The one who claimed to be the manager (pictured)went from taking my money (cash) to preparing food without ever washing his hands. Completely disgusting experience. You've lostmy business Papa John's. You should consider the long term effects and consequences when hiring just anyone to run yourbusiness. Read more
Pizza is always great from this location and fast. Tonight our driver was very kind and it made our night just with smiles,... laughter and a happy holidays. Will order all my pizza from now on from this location solely because of his attitude andkindness. Thanks again Read more
This location truly deserves 0 stars, and if I could give that rating I would. I placed an order online through the website, but... never received a tracking link. I tried calling the store after about 40 minutes to see if they had my order. The store didn?tanswer. We called about 15 times on 2 different phones and they never answered. Finally, we went to the store and they said thatthey had to deliver it through doordash and that it has already been picked up 10 minutes ago. 1: we were never told it wouldhave to be delivered through doordash, nor did we receive any sort of confirmation that it was picked up through doordash. 2:they said there was nothing they could do because it was already picked up. So we drove back to our house to wait for it to bedelivered. After waiting 20 minutes (the store isn?t far from where we live so it wouldn?t have taken that long) we calleddoordash customer support. The woman told me that the order was marked as picked up, but that there wasn?t a name, phone number,or anything that they could use to contact the dasher. I?m a doordash driver myself, this means that the store has marked it aspicked up, not the dasher. So they gave MY order to a stranger who just walked in and said they were picking up an order. Themanager was dressed poorly and seemed incoherent as well as the other employees. They also seemed to have very little regard forthe situation. I then got a text from a number saying that they were at the store waiting to pick up my order. So I calledthem. It was the dasher who was originally supposed to pick up my order and I explained what had happened. She had asked theemployees multiple times to speak to her, and once they did she asked them what the deal was. They told her it had already beenpicked up and there wasn?t anything they could do. She then felt our pain and tried to get them to remake the order, so I washanded to an employee who took my order again and said that he would remake it. Online the store s Read more
I only hit the 1 star so I could leave a comment. They don't deserve a good review. I called after waiting an hour and finally... received my order COLD. I also ordered an extra cup of pizza sauce which is an extra dollar and the cup was barely full. Wasable to dip 4 cheesesticks before I ran out and I don't go overboard when I dunk it. I called and told them why they get lowratings, told her I didn't want anything for free because I won't be ordering from them again. The best location is in Watson. Read more