Reviews for Chipotle Mexican Grill in Baxter, MN
Went for a burrito bowl. Ordered double chicken. They had to scrape the bottom of the "pan" to get a normal portion. Wanted... guacamole, but they were out. I saw some at the "for delivery" station. They said they couldn't serve from there as it was onlyfor delivery orders. They did charge me for double chicken and what did add was really dry. Read more
Online ordering is hardly ever available. If you do manage to get an order in, you'll be disappointed. The portion sizes are a... joke. Ingredients will be missing. My last order contained no lettuce and maybe a teaspoon of rice(not exaggerating). Oh and ifyou order a bowl they'll forget to put a fork in the bag. Seriously, they may as well shut this Chipotle down. By far the worstone I've been to. I'll just spend a little more money at El Tequila or California Burrito. Read more
I NEVER bash a business because I know things happen. We're human, we make mistakes. However, I've given this location upwards... of 5 chances before warning the public. Chipotle Mexican Grill in Brainerd, MN is a joke. This apparently is their idea of aBarbacoa Bowl with cheese, lettuce, meat, cheese, rice, and beans. As you can tell this is not it and it's missing half theportion. This is also halves of avocados making up the large "guacamole". I didn't drive 50 miles round trip or pay $60 for ourmeals to get this. ???? A BOGO meal is their idea of fixing the problem, however I shouldn't have to buy anything in order toget the meal that I already paid for to begin with. The label has the contents of the order, how hard is it to follow what's onit?! Jokes on me for only reading the labels on the containers instead of actually opening them to insure accuracy. Lessonlearned. This place has gone down hill. No stars from me. I've given them too many chances just to be let down and disappointed.Will never return. Stay away! Read more
This location was great when they first opened. After a few months it slowly went down hill until it was at rock bottom. Mobile... ordering is NEVER available, the counter where you are suppose to order food is super dirty all the time and they consistentlyare out of several ingredients. If you decide to go into the store expect a line out the door. Multiple times I have come andseen only 1 employee on the bar and checking people out. Read more
The manager of this location should be fired. I came at 3 pm, well after any lunch rush. They were out of multiple... ingredients, which may be understandable with supply chain issues. But beyond that, the place is a dump. Not a clean table inthe place, garbage and food on the floors, tables and order counter, no ice in the soda machine, all the beverage servers fortea and limeade drinks were empty, no straws, about 6 forks left, empty napkin holder. Just unbelievable lack of anyawareness for the customer experience. Never getting by business again. Read more
Every time I go to this Chipotle it is disgusting inside. Always dirty with food everywhere. Today was bad enough for me to... finally put a review up. There was over 30 people waiting in line with only one person working the front who was rude andunprofessional. They had 5 people in back slowly making prep and they were obviously ignoring the customers. Missing lots ofingredients. Ordered their featured juice to discover AFTER paying that they were out. Wouldn't refund me. I love chipotle butthis one will ruin your experience. I recommend going to the local knock off California Burrito. Better service and cleaner. Read more
Meal options are great and taste very good.. Place needed to be cleaned up a bit though.. Maybe a staff/manager to just walk... through occasionally and do some light crumbing. The location is great, staff were polite and efficient. My colleagues and Ienjoyed our meals and we will definitely go back. Read more
Pleasantly surprised & very pleased! Probably the best Chipotle experience I?ve ever had. I?m from Rochester & our Chipotle?s... are sooooo awful (they literally leave them abandoned and unlocked while the comp accepts mobile orders so when people go therethe receipts are across the floor & no employees there at all). This place was nothing like that! I ordered in the app, drovethere & they have a convenient drive thru window. I also was able to get a lime on the side. ???? the female employee was verysweet and helpful. Thank you guys for the best fast food experience I?ve had in a really long time. ???? Read more