Reviews for Casey's in Baxter Springs, KS
I am very disappointed in the service. We?ve ordered pizza multiple times and every time there was an issue. We?d wait for... almost an hour and it still wasn?t ready when we went to pick it up. One time, the worker immediately asked my husband if hejust wanted to cancel his order because it hadn?t even been started. Today, I went to get a pizza for my sister (we no longer gothere, unfortunately), and I went ten minutes after it was supposed to be done. The worker was JUST laying out the crust andsaid it would be about 15 minutes. I asked why, when she had ordered over 30 minutes prior and it was supposed to be done tenminutes ago. They said a truck came in and they got busy, and the worker that came in later didn?t realize there was an order tobe completed when she got there, or she would?ve started it. I?ve never come to give a review, we just simply stopped givingthem service, but this just really pushed me over. The LEAST they could have done was give her a call and let her know what theapparent situation was, so we could have avoided driving there just to have to wait another 15 minutes. Very disappointed, welove their pizza! The service has just been a really really big miss for us. Read more
Love the food there! O and the ice cream!
This store use to be on point with fresh food, great people and award winning customer service. Unfortunately something changed... a few months ago especially in the deli department. There's almost never any hot quick grab items, the attitude of the cashiersis "whatever" or not my problem. Corporate needs to come in undercover to see this for themselves and begin coaching andretraining the personal in this store Read more
Fast and Friendly. The staff always seem to have a smile on there face as well as great attitudes. Pizza is always great. Cline... rd. COFFEYVILLE is always clean and ready to help. Read more
Tried to order a sandwich online to pick up before work but the app said they didn?t offer online ordering at that location. So... I went in there 30 minutes before my shift started to order one and they said sorry we already took our last order we aren?tgoing to make you a sandwich. It was 10pm so I was ok with that. I got a drink and a bag of chips when a police officer walkedin and ordered a sandwich at the cash register and they made it for him no problem right in front of us!!! That?s plaindisrespectful. If your going to make a sandwich for one person make it for both people. Read more
We order breakfast pizza every Saturday and it's always so good. This Saturday my daughter wanted biscuits and gravy too, we... called to order ahead like usual, the lady on the other of the phone said she would have to reheat the gravy and that she just"doesn't feel like doing that". What kind of service is that? Why do you work in this store if you're going to be a lazyemployee? Completely unsatisfied with service today! Read more
Very clean, friendly staff. This is a great place to stop in for gas soda, coffee and smokes. We always stop in on the way home... from the casino and on the weekends we like to order pizza and sandwiches. They are made to order which is great and i savemoney cause it's so cheap. Read more
It's bad when they won't take hundreds...I'm a vet and my money is no good with Casey's