Reviews for Domino's Pizza in Bay Point, CA
Placed an order for delivery and they never showed, tried to contact store and keep being transferred to a non-working phone... line. After 4 tries drove to store in order to get a refund in 1 or 2 days. Talk about bad service and mismanagement. Read more
Horrible. I placed an order at 12:40 and we never received the order, when I called at almost 2pm they said it would take... another 30 to 40 min to deliver. I asked for the reason and they said they are are out of staff. I understand that we all havestaff shortage but 3 hours for a pizza. They should of said that at the beginning so I could just not order there. So now nopizza and no money!!!!! Horrible. Read more
They do an awesome job. I love their pasta bowls. Also their sandwiches are pretty darn good too. Would highly recommend trying... the chicken, bacon, ranch or the crate your own possible Read more
More than once II have put it in order and it's taken more than an hour. After calling she confirmed my order but I was told... that The order would be delivered within another hour. Every time this takes place the excuses that overstaft and a whole bunchof orders have come in. At a certain point if you're Camp fulfill orders why Continue checking in or accepting more orders. Read more
I would give them 0 stars if possible. I created an online order even before the store opened and had scheduled my order to be... picked up on my way to work. This was for my convenience. I picked up my order on time and went to work. As soon as I arrived atmy office, I received a call from this location telling me that they had made a mistake and given me a wrong order. I told themI wouldn't be able to return and would like a refund since I did not get my order. The manager Melissa refused to refund me andadvised that I would have to return to get my correct order or a refund. I asked if they can deliver my order and swap out thewrong items, she advised I would have to pay for delivery. She even had the audacity to blame me for not checking that I hadreceived the food I ordered before I left. So not only did the manager tell me that they made a mistake, they refused to make uptheir mistake, and then chastised me for allowing them to make their mistake. HORRIBLE CUSTOMER EXPERIENCE. I could care lessabout a mistake made although the fact that they blamed their mistake on me as the customer is extremely unacceptable. Read more
Big thanks to GM and staff @ Domino's. I order couple medium pizza the night before and they wasn't done right. Called and... talked to the general manager. She was nice enough replace our pizzas. The pizza today is picture worthy to share. This barbequechicken pizza ???? Read more
If you are vegetarian, please don?t order from these guys. We ordered cheesy bread and they included bacon in our breads. We... spent a 70 dollars worth food and these guys are very unprofessional not bother to look notes. I would give zero stars if I canvery disappointed. Read more
I ordered a pizza and 2-6 pieces of wings at 5:25pm we were told 45 minutes for delivery... We got our food at 7:15pm and when I... called them to asked about my order after an hour they just said "you have to wait cuz we only have one delivery guy" noapologies or nothing. Read more