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Reviews for Firehouse Subs Baytown in Baytown, TX

Michelle Perales 1 year ago
3

The place always has its open light off. So it's a matter of coming inside to see if they are open or not. The staff, are in... slides and regular clothes. At times your never too sure if they work there or not. The sanitation is mediocre. The bathrooms,need attention. However, food is good and fresh upon order. Please, fix these minor concerns. Read more

Teddie Ladd 1 year ago
1

Must be 1of the worst sandwich place I have everrrrrrr!!!! Went to .as a cook myself.I try not to be critical of places to eat... at.this firehouse sub sandwich.should be Burnt To THE GROUND!!!! JUST TO GET THE TASTE OF THE PLACE OUT OF MY MOUTH AND OUT OFTHE DIRT. PS.I Hate giving a bad review!!! Read more

Michael Jones 1 year ago
3

I've been going to this location for a number of years. A few months ago I got a sandwich here, and it was so soggy that it feel... apart. This had never happened before. I went back again last week (October/2022), and the same thing happened, a soggysandwich, that also had a "day old" bread taste. They also never have anything to drink in their Freestyle Coke machine, andthis time, they didn't have ice in the machine, and they were out of tea. I truly hate to see what's happening here, as I trulyloved the sandwiches. It's going downhill unfortunately. Read more

Logan Ethington 1 year ago
1

the older guy who?s been there for a longer time and who i assume is the manager was on the phone the entire time i was there... leaving the newer guy alone to help 3 different people totaling 6 sandwiches. i asked for no pickles because it always soaks thebread in pickle juice which i can?t stand and they still gave me pickles with both sandwiches making both of them soaked withpickle juice. they barely put any meat on there and it was room temperature at best. i was the first to order out of the 3 of usthere and got my food last and it took like 15 minutes after being told it would take like 5 minutes. terrible place for foodand it was dirty in there like they haven?t cleaned it in a couple days. just find somewhere else to eat because you?ll only bedisappointed with what you get. Read more

Laurie Vento 1 year ago
1

Italian sub was wet and bread all soggy. Couldn't finish bc it fell apart. The meat was too sweet tasting like it was bad.... Tomatoes sliced too thin and onions too thick. Not enough lettuce. Just worst sub ever. Read more

Tiffany Rodriguez 1 year ago
1

If I could give no stars I would. Lost count of how many violations this place had. Can?t even tell you the employees names... cause neither has a name tag on. Asked for a refund neither of them knew how to issue so left without one. Female workerconstantly wiping her sweat with gloves on and on her male coworker. Not once in the 30 minutes that I was there did eitheremployee wash their hands. Place needs a good cleaning and their staff educated on proper hand washing as well as maintainingcleanliness. Cross contamination was ridiculous!! Read more

Lizbeth Pinillos 1 year ago
1

Whatever FIREHOUSE HAS TO DO DO IT NOW!! The place had no option on chips or drink there was NO ICE this is my second time... giving this location a chance and is my LAST everything has to change drastically this is a location that HANDLES FOOD avoidyourself a lawsuit ???? could not even prepare my simple sandwich correctly management has to change here THATS FOR SURE Read more

Lijah Lee 1 year ago
5

Had a lunch day with the family at a Firehouse Subs and it was amazing, from the front counter to eating out awesome subs that... were free thanks to our TMobile Tuesday app! This location was clean, the employees were some of the most polite I've comeacross! All of our samiches we're amazing as well, I hope they keep it up as I'm planning on coming back! Read more