Reviews for Subway in Baytown, TX
I order through the app and the Food was good but my sandwich was missing avocado sigh and just notice that they didn?t put... cheese on any of my sandwiches Read more
Ordered through the app about a half hour ago. They got some of it right. The 6? was fine but the 12" had no extras I ordered... and I only got half of it. Without the information their sealing sticker destroys you can't get any help from these people, noteven their own restaurant number. Deleted the app. Don't use it, it's a pathetic experience. Even the communication with thedriver is a joke. Read more
The manager at this subway keeps all the tips that her employees make for themselves when she don't work for them at all
Terrible customer service. Felt so rushed to order, that I couldn?t even think straight. Had a complete panic attack trying to... order a sandwich. Read more
I went through the drive through and waited so drove up to the window. Three young men were sitting around doing nothing and... when one saw me waiting, he ran to the back. Floor was littered with trash. Usually the one on Rollingbrook is pretty cleanand fast. Was very disappointed with this subway! Sandwich was horrible and thrown together. So much mayo! Read more
I stopped coming because service had been terrible a couple months back. I decided to stop by again as I am a vegetarian so my... menu is limited. The employees that have been there have been AMAZING ????! From customer service, making my sandwiches Exactlythe way I ask them. Not yo mention the young lady that already knows my order and is nice enough to change out her gloves everytime I go in. I?m NOT A FAN OF Cross contamination WITH meat. NO MEAT AT ALLL FOR ME! so thank you guys so much for being soawesome every time I keep going. Today I stopped by for a dozen of cookies and omg they are freaking delicious! Read more
I usually like subway, and this one is near to my home, but today I was disappointed in my experience. I had ordered a sandwich... for pickup after my workout, and I came in at the time it was supposed to be ready, saw they weren?t done yet, and so I waited.No rush, I?m a pretty patient person. However, when I waited at the register after seeing they were finished, I asked theemployee if these were for ?Marisa? even though I was 100% sure they were mine. She ignored me, I thought okay, maybe she justdidn?t hear me. However, some door dash employee stood up, waited behind me, and before even acknowledging ME, she spoke to HIM.She tried to give him my sandwiches, and I repeatedly told her, ?no those are mine. I am Marisa.? To which she quickly snatchedthe sandwiches behind the counter so I couldn?t reach them. Only now that I was upset had she decided to listen to me, and thatis when I spoke very loudly again stating that I was Marisa, and those were my sandwiches. I used to work in food service, and Istill work in customer service, so I know how tough it can be, but completely ignoring me, and choosing to speak to the personbehind me is plain rude. I don?t get upset easily, but this really baffled me. I will order from another subway IF I ever decideto again. Btw, it was an older Hispanic woman. I didn?t get a chance to read her name tag or else I would have specificallynamed her so that management can address the problem. Read more
Had a terrific experience with KeKe. She explained new menu in detail and was very accommodating. Highly recommend!