Reviews for Taco Bell in Baytown, TX
Ms.Alayzha in drive thru has amazing customer service. Very polite lady. Thank you for courtesy and excellent customer service... Ms.Alayzha.6800 Garth rd Read more
Last 3 orders have been trash ???? last time we order chicken quesada and had nothing but bread with a little cheese and no... chicken. Same trash again today chalupa with a pinch of chicken in it. PAYED $35 BUCKS FOR THIS GARBAGE. Read more
Rude! While taking my order the women on the intercom started coughing deeply and forcefully loudly. I thought maybe it was the... customer because I would have canceled my order right there. However, when I got to the window I was met with A large very palewhite woman as the Cashier glaring at me and another large very pale white woman worker staring behind her at me. She nevergreeted me but did Make it a point to make me notice she was looking at me with disgust. She was visibly upset and then shovedthe order to me when I reached to grab it. She Did Not Give me my receipt, probably so I wouldn't report her.Too Late!! This allwas occuring while the other fat woman was looking too with anger. They need to look at themselves and get out of CustomerService. No one's tolerating that horrible lack of respect for the customers. No receipt no problem. still reported forunprofessionalism, bad hygiene and clear bigotry. Read more
On my in from Lake Charles...the drive through announced that they were out of beans and beef. I ordered a chicken type burrito... for a total of appx $5 n change. When I got back to the Freeway I discovered the food was never given to me hot...there is noway the chicken would be cold that quick. She told me I was the last customer...my take it if you scrapping up food to sell, itneeds to be your best. I paid full price and I deserve full quality. This was early Monday near 1am. Read more
Mexican pizza was amazing..they don't serve black olives anymore so I added my own.
Just got ripped off and waiting for my W-2, paid $8 for a SMALL portion of Nachos Bell Grande, when asked this was the only... portion they had. On top of that no spoon im the bag. I had to check out at the kiosk, it was the only form of service I wasoffered and forced to pay with Card Only. Ill be expecting a W-2 at the end of the year. Had to almost put my social securitynumber just to get my order. Just go to the one down the road you might have better luck Read more
I prefer this one much more than the other one on Garth. I?ve only went through drive thru here, but do so pretty often and... hardly have to wait and have yet to get a wrong order. My new fave is the Nacho Party Pack. Only thing that bothers me aboutTaco Bell is that they discontinue some pretty good items, at least ones that I think are. My go-to item was the XXL stuffedburrito and they no longer carry it. Read more
My order was all wrong from the start. The staff was friendly, but I have been to this location several times. Each time, the... order taker or the line staff was unable to get the order correct and the time in the drive-through was way longer than expectedfor the number of cars. I expect a higher level of service - especially with repeat visits or patronage. I was disappointed atthe order, lack of asking whether I needed condiments, and quality of the food received. I would recommend upselling, more timetaken in the food preparation, and perhaps taking extra and diligent care to ensure the order is correct. It appears the staffwas rushing orders to get done and sacrificing quality along the way. Perhaps the employees and staff members need to understandthat quality almost always wins ? even in a drive-through. For instance, if I order a pizza (when back on the menu), I shouldexpect to get a pizza, the quality is at least acceptable, there is a spork in the bag, and the drive-thru person asks if I wanthot sauce ? every time! I hope my next encounter is a more pleasant experience ? whether in the drive-thru or in-person in thestore. Read more